McCarthy Chevrolet

Pontiac G6 that can't be fixed I purchased a 2008 Pontiac G6 in mid April 2016. Well 900 miles and less than 2 months later the check engine light came on. So I took it to be look I purchased a 2008 Pontiac G6 in mid April 2016. Well 900 miles and less than 2 months later the check engine light came on. So I took it to be looked at because I bought a service plan for it. It was in their shop 7 weeks and after none of their technicians and their GM specialist could figure out what was wrong with it they told me that the warranty company was no longer going to authorize any more money for the repairs. I bought this car for my daughter so I asked them what are we going to do now? You have my vehicle that I'm paying for and insuring and I don't even have it and it can't be fixed. So I had a meeting with a Mr. Speiks and he tried to talk me into taking the car back saying it drives fine it's just the check engine light won't go off. ARE YOU SERIOUS! So after going back and forth with him he said so what do you want us to do? I said I want you to make this right. Either get me into something else of equal or lesser value by rolling over the loan or take the car back and let me out of the loan so I can go get my daughter a car that drives and is safe. So then Blake Fanning the GM called me to work something out and I gave him some cars that I would be interested in. Well now 3 more weeks later he won't even return my phone calls. I guess they figure they have my car and my name on a loan so they got their money. It's going on 11 weeks and I still can't get this resolved. I am going to send the owner Ryan Mcarthy an email explaining my situation and hope he can help me with the pitiful service and lack of professionalism that's going on here. Plus I am filing a complaint with corporate. More

Oil consumption NEVER take your vehicle here for servce especially if you need warranty work done. 06 TrailBlazer under warranty and he let warranty exprire to ensure NEVER take your vehicle here for servce especially if you need warranty work done. 06 TrailBlazer under warranty and he let warranty exprire to ensure customer pay on an engine rebuild. Be warned of bad business practices. Called Ryan McCarthy and no responses back to resolove. More

Taken Advantage of I would never purchase a car from McCarthy Chevrolet again. I purchased a 2015 Chevy Cruze which I quickly realized was not the car for me. I purcha I would never purchase a car from McCarthy Chevrolet again. I purchased a 2015 Chevy Cruze which I quickly realized was not the car for me. I purchased it on 7/25/15 and the MSRP was $25685. On 9/5/15 when I went to trade the vehicle in (1876 miles) at another dealership I was told my vehicle was only worth $14000. I never in a million years thought that a vehicle could loose 45% of its value in less than 60 days. So I took it back to McCarthy's to see what they would offer. I was told by Tim Gibson, sales manager, he would give me $17000 if I purchased another vehicle at their dealership. I did not want any vehicles that they had nor could I afford anything since I just lost 32% on this vehicle with his offer. Finally, I found a vehicle at Olathe Kia that I was happy with and could afford so I contacted Tim Gibson again to see if the dealership would purchase my car back for the $17000 that he quoted. He said "No". He would purchase my car for $16500 and I would have to deal with the state of KS to get a refund of my sales tax paid on the original purchase. Kia called Tim to see if the dealership would do a bid buy transfer for the $16500 so I wouldn't lose my sales tax credit and he said "NO" he would only give $15500. So I called Tim directly and was told he would not help another dealership make a sale and would only give $15500. I explained in tears that he would be helping me not the Olathe Kia dealership and again was told to take it or leave it. So in closing I can't thank the Olathe Kia dealership enough for all there help in this vehicle transaction. I did not want anything more to do with the McCarthy dealership or Tim Gibson so we took the $15500. Tim Gibson if you read this post, I don't know how you sleep with yourself at night. You must enjoy taking advantage of hard working Americans on a limited budget. Yes I made a mistake going from a SUV to a car and knew I would lose a couple thousand dollars trading the vehicle in shortly after buying it but I never thought I would be completely taken advantage of. Lastly, since I used my neighbors GM Friends and Family Discount to make the original purchase and still lost money I want all the GM employees to know how little the dealerships think of the value of your vehicles. So much for buying American made vehicles. Lesson learn at a high cost. More