McCarthy Jeep RAM Chrysler Dodge
Lee's Summit, MO
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Should pay more attention to customers concerns Took my 2012 Ram 1500 20,000 miles in for oil change and check up was told need battery. I had Battery replaced a while later. My truck started experi Took my 2012 Ram 1500 20,000 miles in for oil change and check up was told need battery. I had Battery replaced a while later. My truck started experiencing problems took it to dealer who stated PCM was bad due to moisture inside which was covered by warranty but the harness was not I was charged over $800 for a 2 hour job. Went to pick up vehicle stated the engine light was on. Was checked by service rep which stated was ok. on the way home the vehicle kept dying out. Have not been able to drive vehicle its been parked. It very costly to keep having vehicle towed all the way to dealership. This was a manufacture defect. This is the second time I have a bad experience with dealership. The first time got ripped off for trade in got a very bad deal I noticed later after seeing vehicle up for sale at dealership. I am a disabled veteran and this is how you guys treat vets. More
Perfect Was very satisfied on my visits to Lee's summit Chrysler Dodge Jeep Ram, on my 1st visit I was not rushed or forced into anything I didn't want. After Was very satisfied on my visits to Lee's summit Chrysler Dodge Jeep Ram, on my 1st visit I was not rushed or forced into anything I didn't want. After my visit the salesman and I continued to communicate with each other, on my 2nd visit to purchase the vehicle I wanted everything went real smooth I couldn't have asked for anything else. And don't let me forget about every employee that works at Lee's summit Chrysler Dodge Jeep Ram, they are the most polite people even the ones I didn't work directly with, everyone said hello and asked how my day was going. My salesman Troy Shaw was excellent he knew what he was doing and knew everything about the car that I purchased, very professional he was and if I know anyone looking for a different car I will definitely recommend Lee's summit Chrysler Dodge Jeep Ram and when I want to upgrade guess where I'm gonna go you guessed it Lee's summit Chrysler Dodge Jeep Ram even though it's a 40 minute drive it's a drive that is well worth it. Thank you again and again for the vehicle and the professionalism More
Dodge durango The customer service I got was great. I got the car I wanted at the price I wanted without waiting too long. Will be back to this dealership for fut The customer service I got was great. I got the car I wanted at the price I wanted without waiting too long. Will be back to this dealership for future car purchases. More
bought a used wrangler unlimited we had a good experience. paid more than i wanted, but the wife wanted the jeep. tobey was great and was patient. it did take some time to get into we had a good experience. paid more than i wanted, but the wife wanted the jeep. tobey was great and was patient. it did take some time to get into the finance guy. he was running late with to many deals for one guy to do. would buy there again. More
I love my car! Sales Department: Rick was very instrumental - great customer service with an upbeat attitude. He made me feel comfortable during the entire sales pro Sales Department: Rick was very instrumental - great customer service with an upbeat attitude. He made me feel comfortable during the entire sales process; being truthful and explaining everything from A to Z about my new vehicle. I'm still learning how to work my car effectively and Rick offered me the opportunity to come back even after the purchase, I'm taking him up on his offer. He also kept his word on call backs and followed up quickly every chance he got. Service dept: Micheal (Mike) Jones has always given excellent customer service!! Brotherly attitude! Every time I visit this dealership to service my previous vehicle (multiple times) and because of his willing attitude and passion to help is the main reason why I purchased my new car from this dealership (even though, I could have easily went somewhere else). I felt like he was genuinely happy for me, I like Mike! I really appreciate these two, keep up the good work fellas! More
Me and my wife were very pleased with our salesman Rick Me and my wife and our two daughters had the best experience ever buying the new car and our salesman Rick was very helpful he didn't try to push us t Me and my wife and our two daughters had the best experience ever buying the new car and our salesman Rick was very helpful he didn't try to push us to buy a car that we didn't want he was very patient and you could not ask for a better salesman and the finance department was awesome also and I would recommend that anyone looking for a new or used vehicle to go to lee summit dodge Chrysler jeep More
Excellent service The dealership went above and beyond to find us the Jeep Wrangler equipped the way we wanted. We will only buy from Lees Summit Dodge. The dealership went above and beyond to find us the Jeep Wrangler equipped the way we wanted. We will only buy from Lees Summit Dodge. More
2017 Jeep Purchase Review Overall experience was great...I am happy with the purchase price and the expeditious manner the sales, financing, and vehicle prep processes were han Overall experience was great...I am happy with the purchase price and the expeditious manner the sales, financing, and vehicle prep processes were handled. Jack Fleming is a great asset to your dealership and he did an outstanding job. I would easily buy another vehicle from him in the future. More
Great experience Our experience at Lee's Summit Chrysler Dodge Jeep Ram was excellent. They were very helpful and informative. They even fed us dinner! I would recomme Our experience at Lee's Summit Chrysler Dodge Jeep Ram was excellent. They were very helpful and informative. They even fed us dinner! I would recommend them to everyone. More
Our Opinion Carolyn and I appreciate the care, concern, and professionalism of this dealership. Jack was awesome and we appreciate Robb Godard more than you know Carolyn and I appreciate the care, concern, and professionalism of this dealership. Jack was awesome and we appreciate Robb Godard more than you know. It goes back a long way with him (Robb). We are returning customers and feel that this dealership is our first choice when we need sales or service of vehicles. Thanks, Roger More