McCombs Ford West
San Antonio, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Our 4th car from McCorbs So I recently just bought my 4th vehicle at McCombs and I wanted to take a minute and say thank you to my salesman DJ. I also wanted to get a special So I recently just bought my 4th vehicle at McCombs and I wanted to take a minute and say thank you to my salesman DJ. I also wanted to get a special thank you to Brian the Sale's Manager. Like a said it's the 4th car I have bought here and like buying a car anywhere there is stress and negotiations during the deal but DJ was great at making it work. I have great credit and I was pre approved before I started looking for a new truck but it didn't make finding the right truck at the right price any easier. I am very picky when it comes to buying a truck and I know I can be hard to deal with too. DJ stayed with me the entire time and made sure I got everything I wanted and that I was completely satisfied with the deal before I went in to sign. In the end they had to bring in a truck from out of town to get me what I wanted and they didn't hesitate to make the drive to get it. They gave me a good deal on my trade and never pressured me to up sell or buy anything I didn't want or need. We are looking at the 2018 Ford Expedition when it comes out and our first stop will be at McCombs to talk to DJ and Brian. More
Horrible customer service I was treated like a complete idiot by one of the salesman, he used that "women don't know about cars attitude" stating that I was ignorant and was be I was treated like a complete idiot by one of the salesman, he used that "women don't know about cars attitude" stating that I was ignorant and was being taken advantage at other dealers. That is certainly not the way you talk to a customer. I had never felt any less for being a woman and here I did. More
Great customer service, amazing prices Red McCombs West has a customer for life! Everyone I talk to that is lookijg for a car I recommend visiting them. John Higginson was extremely profess Red McCombs West has a customer for life! Everyone I talk to that is lookijg for a car I recommend visiting them. John Higginson was extremely professional and took care of all my concernes and even took care of me after the sale. I believe each manager on duty came up to me personally each time I went in to thank me for my business, and the the finance guy Jamey was great! This place is top notch! More
Worst DEALERSHIP in San Antonio The salespeople are trained to lie and pressure you into buying a vehicle. Everything the salesperson told me turned out to be a lie, I've had 3 repai The salespeople are trained to lie and pressure you into buying a vehicle. Everything the salesperson told me turned out to be a lie, I've had 3 repairs in 3 months since I purchased my vehicle and not one of them was covered as promised by the salesmen. If you're buying a car go somewhere else or buy anything but a Ford. More
Shady to say the least I went here with my son so he could purchase his first vehicle, since he got his first job. We had all the data with us on the rebates and cost, then I went here with my son so he could purchase his first vehicle, since he got his first job. We had all the data with us on the rebates and cost, then someone in the back area behind desks started adding all this other stuff and changing numbers left and right.. I gave him 15 minutes to fix it and then I was leaving. All of the sudden some general manager comes out who stated "I just got here", " I told him what do you want" he hit my car with his hand and said have a nice day. Where were you when I was asking for someone else to come and let's get this done. Went to Jordan Ford upgraded from an SE to an SEL and got it for $1,600 less than the SE and no issues More
Great Sales Person .... love the attention given. This is our second time buying a vehicle from this dealership...Came back after liking the attention our sales person dedicated in taking his time to This is our second time buying a vehicle from this dealership...Came back after liking the attention our sales person dedicated in taking his time to give us different options while looking for the perfect vehicle. Thank you Mr. Eloy Sanchez !!! More
Very helpful received my vehicle the same night Very satisfied with sales associates and the whole process of buying a new vehicle at Red McCombs Ford. Would recommend to others I know, Good job tea Very satisfied with sales associates and the whole process of buying a new vehicle at Red McCombs Ford. Would recommend to others I know, Good job team More
Good experience My salesman and the other staff members I dealt with were helpful and polite. I arrived at 10 am and drove home in the vehicle I was looking for at 2 My salesman and the other staff members I dealt with were helpful and polite. I arrived at 10 am and drove home in the vehicle I was looking for at 2 pm. More
Best experience with buying a new vehicle ever! Just knew this was going to be a very unpleasant experience. I had to do most of the deal by phone. I told them what I was going be trading in, what I Just knew this was going to be a very unpleasant experience. I had to do most of the deal by phone. I told them what I was going be trading in, what I wanted and was very pleased with all when I actually arrived to see the vehicle days later and close the deal. Started with the General Manager, to the sales guy AJ. Everyone I had contact with that day at this dealership was pleasant, they made the unpleasant act of buying a new vehicle very easy and painless. More
Vehicle purchase Recently I purchased a 2017 Ford Escape from this dealership. The treatment I received afterward was very substandard. I could not understand one of Recently I purchased a 2017 Ford Escape from this dealership. The treatment I received afterward was very substandard. I could not understand one of their.employees. Another one became hostile, a person by the name of Johnny Rodriguez. In view of the treatment received, I will never go to this dealer again.👎👎??😝😝 More