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McCombs Ford West

San Antonio, TX

4.8
2,190 Reviews
At McCombs Ford West, you'll find an incredible selection of new, used and Certified Pre-Owned Ford vehicles, as well as Ford finance specialists who can help you get the lease or loan you need. We're the No. 1 Mustang Dealer in Texas, the city’s only Roush dealer, and have a huge selection for you! Plus, you can come to our Ford dealership in San Antonio, TX, to get expert Ford service and Ford repairs. Visit our San Antonio Ford dealership, located at 410 and Culebra, and remember "Simply the Best!"
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7111 NW Loop 410

San Antonio, TX

78238

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Showing 2,190 reviews

September 07, 2025

I was impressed by Paul Garcia. He was very nice helpful and lots of knowledge. It was a fairly quick process and I got the car I wanted.. And yes, I would recommend red McCombs Wes More

by dschapman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Garcia
Sep 07, 2025 -

McCombs Ford West responded

Here at McCombs Ford West, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Paul, and it was a pleasure having you at the dealership. We appreciate your review!

September 02, 2025

Very friendly and knowledgeable about all the vehicles. Made the process so easy and stress free. It’s like they knew just the car I needed. So happy with my purchase. More

by angdel16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xiaoxing He
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Riojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2025 -

McCombs Ford West responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 01, 2025

Keeping the faith in Kenneth, didn't have to settle and walked away with my dream truck I could afford. More

by Richie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Egle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2025 -

McCombs Ford West responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

August 30, 2025

I didn't like how financing was moving numbers around because the math wasn't mathing. We had to call them out and we shouldn't have to that in a dealership. They also told us that they would help gettin More

by c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris "with a K" Laguana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Abdel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Salazar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2025 -

McCombs Ford West responded

Christina, Thank you for your feedback. We are sorry that you didn't have a perfect experience. Upon reviewing your file, I see that Louis did reach out to you with the Outlaw number four days after your purchase. Normally, we do that kind of thing here at the dealership. The delay in his response was due to the Accessories Manager being out for personal reasons. Upon his return, he informed Louis that it would have to be done at our Outlaw location. Of course, if we had known that, we could have just told you that in the first place. We apologize for the delay in that information. We don't think Matt would ever try to intentionally obfuscate in the finance office, but if there was some confusion, we apologize for that as well. You can probably tell by our other reviews that this is not the normal outcome. We take "Driven to Serve" to heart. We hope we get another shot in the future to do better. Thank you for your feedback.

August 30, 2025

Jaimey Crawford is an “A” class leader here . His employees John Gray and Paul Hernandez were exceptional to work with. My car buying experience was great and would recommend this dealership. More

by Rosebud
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaimey Crawford
Aug 30, 2025 -

McCombs Ford West responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 29, 2025

Car buying went great 👍 Paul help me out with everything I needed 🙏 car running great 👍 More

by Psulym0328
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Abdel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

McCombs Ford West responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McCombs Ford West.

August 29, 2025

Great service, friendly environment and great service reps. Cristo Mendoza was great, highly recommend this dealer ship. More

by dd.guerrero6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xiaoxing He
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristo Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

McCombs Ford West responded

Thank you for choosing McCombs Ford West. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 29, 2025

He was extremely helpful with everything. I highly recommend him, as he demonstrated excellent communication, professionalism, and respect. He is a very kind person, and I am very satisfied w More

by anaximena278
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristo Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

McCombs Ford West responded

Thank you so much for choosing McCombs Ford West! Please let us know if we can be of any more assistance.

August 29, 2025

I really recommend Kenneth Egle as a salesman at Red Mccombs ford west,located at ingram & 410 loop in San Antonio Tx. He is a great salesman,he treats you as his own family,I have bought 3 pick up tru More

by m.hightouch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Egle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

McCombs Ford West responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing McCombs Ford West.

August 28, 2025

Smarmy dealership. Tons of overpriced add-ons raising the vehicle price well above the advertised price. Avoid!!! More

by dnjclark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cristo Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2025 -

McCombs Ford West responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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