Xiaoxing He
Xiaoxing He at McCombs Ford West
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Xiaoxing He

Finanace Manager

McCombs Ford West

7111 NW Loop 410
San Antonio, TX 78238

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4.7
46 Reviews

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Cantonese Cantonese

English English

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4.7

46 Reviews

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46 Reviews of Xiaoxing He

May 04, 2024

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Employee Rating

May 3, 2024 I bought a 2021 Ford Escape Hybrid with Gregorio Montalvo. He was awesome!! Answered all of my questions. Process was so easy and fast and it made me feel so comfortable. So in love with my More

by Lorena Sanchez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2024

McCombs Ford West responded

Lorena, We are so glad that Gregorio and our team had the opportunity to work with you, and that our team could make this a top-notch experience. Congratulations on your new Ford Escape! We look forward to continuing to serve you in the future!

May 03, 2024

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I worked with Roger and he promised several times that the dealership would pay for a repair on the truck I bought, when it came time to pay, they backed out and didn’t want to own up to their end of the More

by Rivera22888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 06, 2024

McCombs Ford West responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 30, 2024

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Un excelente vendedor y apoyo, muy agradecidos por todo. McCombs for West y su vendedor Juan Guerrero muchas gracias. More

by Carlostexas33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Guerrero

Apr 30, 2024

McCombs Ford West responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 28, 2024

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Employee Rating

My sales professional, Chuck Marsh, was very helpful and courteous. He went the extra mile to deliver my vehicle when I was not able to pick it up at the dealership. The finance department was efficient More

by Mike Nasi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Marsh

Apr 29, 2024

McCombs Ford West responded

Thank you, Mike, for your feedback on your recent visit to McCombs Ford West. It's great to hear that we were able to assist you and that you had such a positive experience!

April 24, 2024

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The customer service is outstanding! The entire Aragon family has purchased our vehicles from here. My son just bought a truck the day before yesterday. We are red Mccombs west family f More

by lildebbie79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregorio "Pesci" Montalvo, Ty Lewis , Howard Chaney

Apr 24, 2024

McCombs Ford West responded

We are very happy to have provided you and your family with such positive experiences! We sincerely value your business and look forward to your next visit.

April 20, 2024

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Cristo is an excellent salesperson; He has helped me with my third purchase. Just ask and he delivers. More

by Sayde Martinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Abdel, Cristo Mendoza

Apr 20, 2024

McCombs Ford West responded

It's fantastic to hear that Cristo provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing McCombs Ford West!

April 20, 2024

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Employee Rating

Ford McCombs has never done me wrong. I bought my first car here 6 years ago . Turned it in for a newer vehicle. They were able to keep my payments at a price I was comfortable with they More

by ELAINE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Higginson, Al Uribe

Apr 20, 2024

McCombs Ford West responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Al here at McCombs Ford West. Congratulations on your new purchase, Elaine!

April 15, 2024

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Had a really good experience at this dealership And both salesman were awesome and answered every question. Very awesome people More

by Urboybrian210
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eloy Sanchez

Apr 15, 2024

McCombs Ford West responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback!

April 14, 2024

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Employee Rating

Al was a wonderful salesperson & a joy to work with. He was very friendly & helpful. More

by Smorgan7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 14, 2024

McCombs Ford West responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Al! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 13, 2024

Dealership Rating
Employee Rating

Damian and Fabian were great! Absolutely adore Damien, Damian and Fabian were very dedicated and helpful to us! Can’t thank them enough, especially Damian! The only reason it’s no More

by kaylanhdz99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Damian Gonzalez, Fabian Amaro

Apr 14, 2024

McCombs Ford West responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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