932 Reviews of McDonald Volkswagen - Service Center
I was very pleased with the efficiency and the communication with Doug on my appointment. I do prefer the previous arrangement with Uber for transportation to and from appointments. Sometimes tr communication with Doug on my appointment. I do prefer the previous arrangement with Uber for transportation to and from appointments. Sometimes trying to coordinate with the dealer and the family on transportation can be a little difficult. I was so happy they were able to start right away on my car and didn't have to keep it overnight. More
Great customer service and I really appreciated all the updates and all the honesty. There was a lot of attention to detail and my loaner car was brand new. updates and all the honesty. There was a lot of attention to detail and my loaner car was brand new. More
Stephen was very efficient when he checked in my car for preventive maintenance. He was knowledgeable about the servicing of my car and answered all my questions. preventive maintenance. He was knowledgeable about the servicing of my car and answered all my questions. More
Generally, I have always been thoroughly satisfied with the customer experience delivered by the McDonald Volkswagen service team. Stephen has handled most of my scheduled maintenance requests, and he is a the customer experience delivered by the McDonald Volkswagen service team. Stephen has handled most of my scheduled maintenance requests, and he is a true asset to the organization. I'm always able to get my car in at or before 7:00 am, and they've almost always had their assessment of the necessary repairs in my hands within 2 hours or less. Nobody loves the expense of having an older car maintenanced --mine is 10 years old -- but my history at McDonald has been better than any other. More