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McDonald Volkswagen - Service Center

Littleton, CO

4.9
932 Reviews

932 Reviews of McDonald Volkswagen - Service Center

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April 27, 2024

From the scheduling to the appointed time, the service was very good if not exceptional. More

by peterPedro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Apr 29, 2024 -

McDonald Volkswagen responded

Thank you for your confidence in McDonald Volkswagen, and for your business. We are grateful to have you as a customer!

April 27, 2024

Quick turnaround time. Appointment times were available and not weeks out for general maintenance. Thanks More

by kellym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Apr 29, 2024 -

McDonald Volkswagen responded

Kelly, we're glad to know that you appreciated our efficient service at McDonald Volkswagen. We always aim for convenience and quick turnaround times. Thanks for your feedback!

April 26, 2024

My experience at McDonald Volkswagen Service was by far the best experience I have ever had at any dealership or service station. More

by heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris O'Hearn
Apr 29, 2024 -

McDonald Volkswagen responded

Heather, we're delighted to know you had such a positive experience at our McDonald Volkswagen Service station. Thanks for sharing your feedback!

April 25, 2024

Very positive visit over at VW McDonalds dealership. Great friendly professional service with our service advisor Stephen Guillet. More

by bemmer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Guillet
Apr 25, 2024 -

McDonald Volkswagen responded

We're glad to know you had a positive experience with our service advisor, Stephen, at McDonald Volkswagen. Thanks for the kind words and we look forward to serving you again!

April 17, 2024

I was very pleased with the efficiency and the communication with Doug on my appointment. I do prefer the previous arrangement with Uber for transportation to and from appointments. Sometimes tr More

by krich66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug in Service
Apr 24, 2024 -

McDonald Volkswagen responded

It's great to hear that you were pleased with Doug's efficiency and communication during your appointment. We understand that transportation coordination can be a bit challenging at times, and we appreciate this feedback as we're always looking for ways to improve our processes. If there are any other aspects of your experience you'd like to discuss further, please don't hesitate to reach out - we are committed to 5-star service and always happy to assist you. Best, Analisia Morales - Service & Parts Director - 303-734-2750

April 16, 2024

Great customer service and I really appreciated all the updates and all the honesty. There was a lot of attention to detail and my loaner car was brand new. More

by sophorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Apr 17, 2024 -

McDonald Volkswagen responded

We're delighted to know you appreciated our customer service and attention to detail at McDonald Volkswagen. It's great that the loaner car met your expectations too! Thanks for sharing your experience with us.

April 14, 2024

Very help and explained everything to me. My car was finished on time and as promised. Thanks More

by rinsick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug in Service
Apr 15, 2024 -

McDonald Volkswagen responded

We couldn't ask for a better review of McDonald Volkswagen. Thanks so much!

April 12, 2024

Stephen was very efficient when he checked in my car for preventive maintenance. He was knowledgeable about the servicing of my car and answered all my questions. More

by rjauger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Apr 12, 2024 -

McDonald Volkswagen responded

Thanks for the feedback! We're glad to know Stephen was able to assist you efficiently during your visit at McDonald Volkswagen.

April 11, 2024

Generally, I have always been thoroughly satisfied with the customer experience delivered by the McDonald Volkswagen service team. Stephen has handled most of my scheduled maintenance requests, and he is a More

by Tom B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Guillet
Apr 11, 2024 -

McDonald Volkswagen responded

Tom, we're delighted to know that Stephen and the rest of our McDonald Volkswagen service team have consistently met your expectations. We understand maintaining an older car can be challenging but we're glad you've had a positive experience with us. Thanks for sharing!

April 05, 2024

It was a great experience and the problem was fixed within a short period of time. More

by Owinje Clara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Apr 08, 2024 -

McDonald Volkswagen responded

We are glad to hear that our team fixed your vehicle's issue quickly! Thank you for choosing McDonald Volkswagen.

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