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McFarland Ford of Rochester
Rochester, NH
723 Reviews
The team at McFarland Ford of Rochester would like to welcome you to our dealership in Rochester, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Rochester, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Rochester count on the high-quality vehicles and services found at McFarland Ford of Rochester, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 723 reviews
November 29, 2025
I brought my truck in for oil change and state inspection and told I was needing brakes to pass by Lauren. Five months prior I was told everything was good and the truck needed nothing. She called inspection and told I was needing brakes to pass by Lauren. Five months prior I was told everything was good and the truck needed nothing. She called and said the fronts were down to 1mm pad life and 4mm in the rear. She then said it'll be about $1600 to replace them and I said Id have to thing about it as money is tight. As a ex-service writer, I would've offered just doing the fronts to pass inspection, this was not the case. She said ok, the truck will be ready in 10 mins to pick up. Luckily, they had not actually performed the inspection. Fast forward to the weekend, having the ability to replace my own brakes I pulled the tires to replace them. After looking at the remaining pad life, I was absolutely lied to. The least amount of pad life left on my trucks front brakes was 4mm on one pad and 6 mm on the remaining 3. Needless to say, I won't be bringing my truck back anytime soon. Up until this point, I thought I had found a company I could trust. This is not the case unfortunately. More
by wlevasseur88
Verified Customer
November 28, 2025
We’ve had good experiences, some not-so-great ones, and everything in between — but at the end of the day, they always do whatever they can to make things right. Jason, the service manager, has been wonder everything in between — but at the end of the day, they always do whatever they can to make things right. Jason, the service manager, has been wonderful, and we can’t forget Matt in sales. They both go above and beyond. More
by Holly
November 26, 2025
Good solid dealership. Always ready to help. Anytime I have a question or issue they’re ready to answer it or help. Always ready to help. Anytime I have a question or issue they’re ready to answer it or help. More
by matttheman89
Employees Worked With
November 26, 2025
Came in for a recall. It was complete fast. Everyone is very friendly. Keep up the good work. It was complete fast. Everyone is very friendly. Keep up the good work. More
by Arthur603
November 25, 2025
Chase was easy to work with . Levi and Tyler were also a pleasure to work with. Levi and Tyler were also a pleasure to work with. More
by JRANDALL788
Employees Worked With
November 24, 2025
Art was incredibly helpful and made everything so easy. I’ll never go anywhere else to purchase and service a vehicle. I’ll never go anywhere else to purchase and service a vehicle. More
by C. Smith
November 21, 2025
Truck was ready at noon dropped off at 7:30 am bo complaints for them complaints for them More
by RGAGNESR
November 19, 2025
Here are my 15 words to meet that ridiculous requirement for a valid review. Service was good and that bloke from the service desk was friendly. for a valid review. Service was good and that bloke from the service desk was friendly. More
by Not this time
November 14, 2025
Ease of making appointment at the time a date that worked for me! Vehicle was done when promised! for me! Vehicle was done when promised! More
by mwoodnh
November 14, 2025
As ususal, fair, courteous and prompt. Always satisfied when getting work done at this dealership. Always satisfied when getting work done at this dealership. More
by Eric
Employees Worked With
