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McFarland Ford of Rochester - Service Center
Rochester, NH
422 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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422 Reviews of McFarland Ford of Rochester - Service Center
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May 03, 2025
Efficient, welcoming, knowledgeable, able to explain issues clearly. I do not like you telling me I have to write a minimum of 15 words. issues clearly. I do not like you telling me I have to write a minimum of 15 words. More
by NIELSENB47
Verified CustomerEmployees Worked With
May 02, 2025
Friendly Courteous Knowledgeable No nonsense approach Enjoyed my experience with the salesman and the staff I interacted with. approach Enjoyed my experience with the salesman and the staff I interacted with. More
by dbluca
Employees Worked With
April 30, 2025
Very professional and had personal experience with my specific truck, since the salesman owned one himself. specific truck, since the salesman owned one himself. More
by dbasken0
April 29, 2025
I first gave McFarland ford a low rating, I am withdrawing that rating to give a new rating based on the Service manager reaching out to me. I have purchased my 2021 f-250 from Rochester Ford now withdrawing that rating to give a new rating based on the Service manager reaching out to me. I have purchased my 2021 f-250 from Rochester Ford now McFarland Ford and just recently referred my sister to purchase a used Ford Ranger from McFarland Ford. My 2021 F-250 has had an issue with a circuit that was no longer under warranty. The circuit issue upset me due to being charged for both diagnosis and repair. Being in business myself I would consider working with my customer mostly to retain a good relationship with them for future business consideration. My F-250 has less than 20,000 miles on it. The service manager did reach out to me and offered to absorb some of the cost. That to me was worth considering a better rating due to Customer service. I will remain a loyal customer to McFarland ford and will keep referring new customers to them. More
by SHAMROCKPRPTY
Employees Worked With
April 28, 2025
Excellent staff! They took my car early for service, offered me a ride and texted me when my car was completed! They took my car early for service, offered me a ride and texted me when my car was completed! More
by Pam_hess
Employees Worked With
April 28, 2025
Always very professional and accommodating the staff are great people to deal with I will recommend the dealership to everyone who is interested in a Ford product great people to deal with I will recommend the dealership to everyone who is interested in a Ford product More
by COOLBROTH
April 25, 2025
Tyler listened to what I was looking for and put in the work to find the unique truck I was looking for. The manager Brian also followed up with a way to close the deal. work to find the unique truck I was looking for. The manager Brian also followed up with a way to close the deal. More
by bsplvnj
April 25, 2025
Easy transaction. Made the buying process simple and straightforward. Overall happy with my purchase and my truck Made the buying process simple and straightforward. Overall happy with my purchase and my truck More
by owenthutchins
April 20, 2025
McFarland Ford has friendly staff and helpful staff behind the desk. They are knowledgeable, responsive, and timely. behind the desk. They are knowledgeable, responsive, and timely. More
by TMacK9
April 15, 2025
We took the car in for a chip in the window and did not think it had been properly fixed After further inspection we agreed that it had been fixed but where the chip was in the window would cause problems think it had been properly fixed After further inspection we agreed that it had been fixed but where the chip was in the window would cause problems with future inspections. The manager agreed and promptly made arrangements to have the window replaced As this is our third car purchased at McFarland, we continue to be pleased with the service and the staff More
by arthur.sullivan
