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McFarland Ford of Rochester - Service Center
Rochester, NH
422 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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422 Reviews of McFarland Ford of Rochester - Service Center
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April 03, 2025
I was a little taken aback that I had to pay for an inspection on a brand new truck that I just purchased here in the fall. The service department was great though. Everyone I’ve dealt with are prompt, inspection on a brand new truck that I just purchased here in the fall. The service department was great though. Everyone I’ve dealt with are prompt, attentive and friendly. More
by mainelynh
Verified Customer
April 03, 2025
My sales rep was very knowledgeable. His name is Tim Ford. They never tried to talk me into anything that I did not want to buy. They didn’t wave around giving me what I asked for for my His name is Tim Ford. They never tried to talk me into anything that I did not want to buy. They didn’t wave around giving me what I asked for for my other truck as a trade-in. They were very nice everything they said was true and I’d recommend anyone to go back to MacFarlane Ford More
by buddy2650
April 01, 2025
Extremely fast and courteous. Quick intake and done in less than a half hour, and lounge is clean and comfortable Quick intake and done in less than a half hour, and lounge is clean and comfortable More
by bkgiffordnh
March 28, 2025
Nice people who explained everything in detail and made sure I understood the details and cost. sure I understood the details and cost. More
by SMITHMH9
March 28, 2025
They were very professional, courteous and timely i would recommend this ford dealer for service anytime recommend this ford dealer for service anytime More
by mfwilson354
Employees Worked With
March 26, 2025
The Gentleman that helped me at the front desk was wonderful. I believe his name was Art. I came in for an inspection and unfortunately, I didn’t pass due to the condition of my tires. Again, Art wonderful. I believe his name was Art. I came in for an inspection and unfortunately, I didn’t pass due to the condition of my tires. Again, Art was wonderful. He personally assisted me in deciding which tires to go for. He was very honest, helpful and I feel that he treated me with respect. Again, I am incredibly satisfied with his customer service. Even after replacing my wheels, the service continued to be amazing, they very quickly re-inspected my vehicle and of course, I have since passed and have had no issues! Thank you Mcfarland Ford! More
by marshallstansbury
Employees Worked With
March 26, 2025
Great doing business no pressure very informative. People are very nice and respectful… Matt K was great People are very nice and respectful… Matt K was great More
by bugleor6x6
March 26, 2025
Tim was one of the first no pressure sales reps I have worked with. He made it clear he was always looking out for my interests and what I wanted. Thank you Tim! worked with. He made it clear he was always looking out for my interests and what I wanted. Thank you Tim! More
by pkpelletier
Employees Worked With
March 24, 2025
Service was prompt. Wait was a bit shorter than originally told. Waiting area was comfortable Wait was a bit shorter than originally told. Waiting area was comfortable More
by fiveg
Employees Worked With
March 24, 2025
The service department was friendly and took care of my appointment in a timely manner. Thank you! appointment in a timely manner. Thank you! More
by nsue41
Employees Worked With
