McGavock Nissan Lubbock

Service was very good and I didn’t have to wait long, the advisor was very helpful, professional and courteous. Thank you advisor was very helpful, professional and courteous. Thank you More

Matt was great to deal with. Worked with us to get the best deal. Losing the deal was easy Worked with us to get the best deal. Losing the deal was easy More

Tim was our Service Advisor this visit and did a great job. Great communication by Tim and quicker than expected resolution of the Nissan Recall / “service adjustment.” job. Great communication by Tim and quicker than expected resolution of the Nissan Recall / “service adjustment.” More

Great experience. This is my 2nd time to buy with McGavick. They were helpful to find the vehicle I needed This is my 2nd time to buy with McGavick. They were helpful to find the vehicle I needed More

They were very helpful the entire time and did a great job of communicating the issues with the car when I brought it in. job of communicating the issues with the car when I brought it in. More

Great experience and great service! Definitely will recommend to everyone I know! Thank you all so much Definitely will recommend to everyone I know! Thank you all so much More

Was told my oil change would take an hour and 15 minutes to an hour and a half. Took nearly 4 hours. Was told that I was left a message and texted That my car was done. I did not receive either of these and to an hour and a half. Took nearly 4 hours. Was told that I was left a message and texted That my car was done. I did not receive either of these and no missed calls on my phone. Maybe the last time I come there for any kind of service. More

The service was very quick and the staff was friendly. Everyone had a positive attitude. Everyone had a positive attitude. More

I was called twice by their service department asking me to bring our vehicle for its “initial” service. Once I brought it in I was asked what service I was needing. I told them “what ever you guys do on th to bring our vehicle for its “initial” service. Once I brought it in I was asked what service I was needing. I told them “what ever you guys do on the initial service.” 1 hr later I was charged $110.00. I told them you all called me and asked me to bring the vehicle in and now you’re gonna charge me. They had three different answers from three different people including the service manager. Find a different dealership to buy from. They operate under a common theme of unknowing, lack of transparency, and up-charging. Not worth your time!! More

They have excellent customer service I will continue to do business with McGavock thank you do business with McGavock thank you More