Read Reviews McGee Toyota Scion

McGee Toyota Scion

McGee Toyota Scion

860 Washington St
Hanover, Massachusetts 02339


(781) 826-8333

McGee Toyota Scion
Manufacturers: Toyota, Scion

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  • Customer Service:

    4.3
  • Quality of Work:

    4.5
  • Friendliness:

    4.4
  • Overall Experience:

    4.3
  • Pricing:

    4.4

24-Month Rating

based on 79 reviews

4.4

4.4 out of 5

208 lifetime reviews

McGee Toyota Scion
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Certified: McGee Toyota Scion

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, McGee Toyota Scion has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 11:00 AM - 5:00 PM


Our Amenities

After Hours Drop-Off Instant Financing
Cable TV Parts Store
Children's Play Room Shuttle Service
Customer Lounge Area Television
Free Coffee Vending Machines

amr269
6/8/2013 10:16:24 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe TringaliJoe Tringali
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of McGee Toyota Scion:

I just recently bought a car from McGee and I could not be happier with it. Joe was the first person to come up to us at the lot, he was very nice and friendly, he made us feel very comfortable. He went above and beyond of what a typical cars salesman would do and I would not have wanted to purchase my car from anyone else. I highly recommend McGee and Joe, or as some people call him Papa T.

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Response From: McGee Toyota Scion
Added: 6/10/2013 8:37:56 PM

Congratulations on your new car! And thank you for leaving feedback about your experience. We strive for 100% customer satisfaction, so it is great to hear that our service met your expectations. We hope to see you back in the future! Also, be sure to connect with us on Facebook and Twitter to take advantage of exclusive offers and deals. Brad Taylor | brad@mcgeecars.com

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AWAMBRO
6/5/2013 9:25:58 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe TringaliJoe Tringali
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of McGee Toyota Scion:

I was a little hesitant to part with my 2003 Jeep Wrangler that I have owned for 8 years. When I entered the dealership Joe was very kind from the beginning. He was not like other salesmen I have encountered in the past. Joe made it very easy to look, drive, and ultimately choose my next vehicle. There was no pressure to buy at that very moment which I appreciate because so many other dealerships do. In parting with my Wrangler, McGee gave me an excellent trade in value and I really feel I made the right decision. I have purchased my last 3 vehicles from McGee and will continue to do so in the future. They have been outstanding to do business with.

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Response From: McGee Toyota Scion
Added: 6/6/2013 8:46:38 PM

Thanks for leaving this feedback about your experience with McGee Toyota! We constantly go above and beyond for our customer to ensure their satisfaction. I'm glad to hear that your visit was positive. We look forward to seeing you again! Also, be sure to connect with us on Facebook and Twitter for access to exclusive internet offers. Brad Taylor | brad@mcgeecars.com

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Kranderson3
5/13/2013 8:14:06 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe TringaliJoe Tringali
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of McGee Toyota Scion:

Drove up from Providence, RI based on a recommendation to see Joe Tringali and was not disappointed. Great customer service, received a wonderful deal on a new vehicle, and couldn't be happier. Joe's extensive experience made it a no hassle and informative transaction and we left feeling very comfortable with the decision. I would strongly recommend this salesman.

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Response From: McGee Toyota Scion
Added: 5/14/2013 4:39:32 PM

Thank you for making the trip to visit us here at McGee. I'm pleased to hear that Joe was able to provide you the type of experience that we aim to deliver to all of our customers. We are committed to offering great customer service before, during, and after the sale of a vehicle-- you can always count on McGee to be here for you! Thanks again, and congratulations on your purchase!

Brad Taylor
General Manager

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hopktr
5/13/2013 9:26:24 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe TringaliJoe Tringali
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of McGee Toyota Scion:

Joe was a great salesman to work with. Extremely friendly and helpful in finding us the perfect car for what we need. Also great in the sales process to make as easy and smooth as possible. I will definitely be recommending people to go see Joe.

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Response From: McGee Toyota Scion
Added: 5/14/2013 4:33:30 PM

Thanks for the review! We work hard to ensure that you leave completely satisfied every time you visit us. We hope to continue earning your business for many years to come; if there is anything we can ever do to better serve you, please do not hesitate to give me a call and let me know. Thanks, and congratulations!

Brad Taylor
General Manager

Twitter
cohassetdad
5/9/2013 6:52:30 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe TringaliJoe Tringali
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of McGee Toyota Scion:

Joe Tringali is a real pro's pro. No hard sell at all but had all of the relevant information. He made the experience pleasant, quick and successful.

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Response From: McGee Toyota Scion
Added: 5/10/2013 2:31:47 PM

Thank you for the review! Joe is a valuable member of our team and I'm proud to say that he, along with the rest of our staff, are fully committed to delivering world-class customer service each and every time you stop by. We appreciate your business, and we hope we have the opportunity to work with you again in the future! Thanks again, and congratulations!

Brad Taylor
General Manager

Twitter
Thomas2442
5/1/2013 8:30:20 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Brad TaylorBrad Taylor
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    3
  • Overall Experience:

    1
  • Pricing:

    2
  • Overall Score:

    1.6

My Review Of McGee Toyota Scion:

I am sorry to say my experience with this dealership has been horrible. I would not recommend the McGee dealership to anyone. I was bounced around from sales person to sales person (Chris, Charles, or Jessica) and was not given a straight answer to any of my questions. I ended up paying more than asking price for my used Toyota because they refused to complete and follow their own 128 point safety inspection guarentee. This resulted in the 2008 car I purchased from them failing MA state inspection. The service I have recieved after signing on the dotted line has been "very bad". I have recieved no calls or emails from anyone even though I was promised over and over again that they would "take care of it" and "call me tomorrow". The quality of work has been "very bad" -- they did not do any of the work we agreed they would complete as part of the deal -- and I even have it in writting on their "We Owe" slip. If you are reading this please learn from my experience and go to a different dealership. The money you think you might save is not worth hassle.

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disneyfan01
4/28/2013 5:53:19 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe TringaliJoe Tringali
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of McGee Toyota Scion:

We had come into the dealership to look at SUV's for our daughter. We had seen a Jeep online and decided to stop by and see what we thought. Unfortunately, the Jeep we saw online was just sold, but another had come in just recently. Joe made us feel like family as he took us around the lot. He not only asked questions of my husband and I but also of our daughter. She really felt a part of the process of purchasing her car. We were absolutely thrilled with the car and the whole experience. We have been telling people of our experience and hope that will send more business their way.

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Response From: McGee Toyota Scion
Added: 4/29/2013 3:14:36 PM

I'm happy to hear that you had a great experience here at McGee! Our #1 goal is your complete satisfaction; if you leave our dealership knowing that you made the right choice, then we know we did our job right! We're constantly looking for ways to improve and evolve as a team and as a business, so please do not hesitate to contact me directly should you ever have any further questions, comments, or feedback! Thanks again for your business and your recommendations, and congratulations on your purchase! See you next time!

Brad Taylor
General Manager

Twitter
Nssg8887
4/24/2013 11:00:45 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe TringaliJoe Tringali
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of McGee Toyota Scion:

Joe Tringali was the ideal salesman!! He got me what I wanted, he always called and updated me on all information about the vehicle. He's very genuine, humble, kind, not pushy at all an all around great guy! I would HIGHLY recommend him to anyone and everyone who is looking for a vehicle. This was by far the best experience I ever had purchasing a car. Thanks PAPA T for your help! :-)

From: Sean & Nancy

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Response From: McGee Toyota Scion
Added: 4/25/2013 12:59:18 PM

Thanks for the review! Our mission here at McGee is to not only get you into the right car at the right price, but to ensure that you are always provided with world-class customer service for as long as you choose to own your vehicle and beyond. Joe is a valuable member of our team and is completely devoted to making sure our customers leave 100% satisfied each time they visit us. Thanks again, and congratulations on your purchase!

Brad Taylor
General Manager

Twitter
carbuyer18
4/18/2013 8:58:19 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Robert Burgo
  • Customer Service:

    4
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    3
  • Overall Score:

    4.4

My Review Of McGee Toyota Scion:

He was very friendly and tryed to get us the best deal as possible and worked things out with us and most things to are liking

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Response From: McGee Toyota Scion
Added: 4/19/2013 1:16:05 PM

I'm happy to hear that you had a pleasant experience here at McGee. I speak for our entire team here when I say that helping you through the process was entirely our pleasure. We are, of course, always looking for ways to improve. To that end, I'd like for you to give me a call should you ever have any further questions, comments, or feedback that could help us better earn your business in the future. Thanks again, and congratulations!

Brad Taylor
General Manager

Twitter
LeahRav42013
4/18/2013 8:37:09 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike  GuginoMike Gugino
Dave ProctorDave Proctor
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of McGee Toyota Scion:

The 3 people I worked with were friendly and Rob and Mike didn't pressure me to buy the car. They were prompt and available to answer my questions.

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Response From: McGee Toyota Scion
Added: 4/19/2013 1:13:35 PM

Thank you for taking a moment to leave us your thoughts. Here at McGee, we believe that the customer always comes first. We strive to deliver the finest customer service and overall purchasing experience in the state; feedback such as yours is instrumental in helping us achieve that goal. We're excited to work with you again in the future-- thanks again for your business and your review! See you next time!

Brad Taylor
General Manager

Twitter

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