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McGovern Hyundai Rt 93
Wilmington, MA
90 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 90 reviews
Helpful March 07, 2024
This was the worst experience of my life. They rushed my new car off the lot and into my hands and I told them 3 times I was in no rush it could wait until all the registration was done and i They rushed my new car off the lot and into my hands and I told them 3 times I was in no rush it could wait until all the registration was done and it had a sticker on it. I don’t even know how to open the gas tank nothing was even shown to me. Then they texted and said my license was expired after some back and forth and finally getting involved it was determined they had pulled the wrong file. In their haste to clean my car and get it in my hands they did a poor job in cleaning it and I still have the remnants of a sticker on my windshield. I’m very unhappy as to how I have been treated and I left a message for the general manager and he never returned my call. Ill make my second trip and take my future business elsewhere. the only positive was the finance guy tony he was awesome. More
by Jemcbournie
Employees Worked With
Tony
March 07, 2024
Hyundai in Wilmington was great. They asked when I needed my car back by and then had it done 2 hour early! Samantha was super friendly. Very smooth process. They asked when I needed my car back by and then had it done 2 hour early! Samantha was super friendly. Very smooth process. More
by Mccarthy_R
Employees Worked With
Samantha Ford , Tori Marchese
March 06, 2024
Very organized, efficient and focused team in the service department. Text reminders for appointments and emails about my make and model car for safety recalls. department. Text reminders for appointments and emails about my make and model car for safety recalls. More
by j.salkaus
Employees Worked With
Tori Marchese
December 11, 2023
I was emailing back and forth with an associate concerning a vehicle advertised online. At the request of the associate I agreed to make an appointment to see the vehicle. Imagine my surprise when concerning a vehicle advertised online. At the request of the associate I agreed to make an appointment to see the vehicle. Imagine my surprise when (after a 45min. drive in traffic) I got to the dealership and found the car was out on a test drive. I was informed that I could wait until it was returned if I wanted to. At the dealership I was not able to talk to the person I was dealing with because that person "only handled the internet inquries". Later, when I emailed my original contact she wrote back and said "It is better to make an appointment but we have no control over someone walking in a test driving the vehicle". I attempted to contact management but received no reply from anyone. I guess I misunderstood the reason for making an appointment. More
by houseguy
Employees Worked With
Lucas Martins Adayme, Christina Toto
September 15, 2023
After talking to the right person (manage Jason Chingros), he reported that there was a lack of communication. And the problem was resolved peacefully and the car will be repaired. I thank the agen Chingros), he reported that there was a lack of communication. And the problem was resolved peacefully and the car will be repaired. I thank the agency and the manager for their dedication in trying to resolve the problem. More
by Antonio Andre zambon
Employees Worked With
Daniel Segura-Castro, Jason Chingros
September 14, 2023
Finally a good experience purchasing a car at a dealership. My daughters’s car had recently died and she was in need of something affordable and dependable. We originally went to McGovern to see a dealership. My daughters’s car had recently died and she was in need of something affordable and dependable. We originally went to McGovern to see about a used Toyota we had seen online unfortunately that had been sold earlier that day. The salesmen Jakob and Alex were extremely helpful and found a used 2014 Honda Accord, a little more expensive than we were looking to spend but a very nice car. After taking a test drive they worked with us to find a price and terms that were quite reasonable, without the high pressure ,fine print and deceptive practices other dealerships typically use. They also gave us a generous price for her old car as a trade in to help reduce the overall price. We actually were very surprised how well it went purchasing at McGovern so much so we will likely be going there again when it’s time to replace vehicles we currently have. More
by BobWar
Employees Worked With
Alexander Pease, Kyle Alicea
