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McGovern Subaru of Acton

Acton, MA

4.9
863 Reviews

61 Powder Mill Rd

Acton, MA

01720

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863 Reviews of McGovern Subaru of Acton

March 15, 2026

This was our best experience of buying a car, so far. Neil was great! ! TNT 🧨 More

by Tina
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Neil Prentergrass
March 15, 2026

Jayson Crosby texted me about ‘deals they had at Acton Subaru’. I went to drive (and bought) a 2026 Crosstrek Subaru. I love subarus, I have bought several. But I haven’t had a new car for 40 years. 4 More

by debrajoy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayson Crosby
March 13, 2026

From start to finish my experience was terrific. I was not familiar with what Subaru had to offer and Lincoln was patient and knowledgeable. He suggested a few models that might fit my needs and nar More

by smariotti463
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lincoln Macdonald
Mar 13, 2026 -

McGovern Subaru of Acton responded

We're so happy to hear about your positive experience with Lincoln! Thank you for choosing McGovern Subaru of Acton and sharing your feedback with us!

March 10, 2026

I dropped off my Subaru Outback to have the oil changed and tires rotated through the Express Service option offered at the dealership. I dropped off my vehicle just after 9am and indicated that to the se More

by Jon C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 11, 2026 -

McGovern Subaru of Acton responded

Jon, thank you for taking the time to share your feedback. We sincerely apologize for the delay you experienced during your recent visit for Express Service. We understand that waiting over six hours for an oil change and tire rotation is frustrating, especially when the expectation is a much quicker turnaround. Your comments about communication are extremely important to us. Providing timely updates while your vehicle is in our care is something we strive for, and it’s clear we fell short in this case. We are reviewing this situation with our team to improve how we communicate service timelines and status updates moving forward. We truly appreciate you bringing this to our attention, and I would welcome the opportunity to speak with you directly and work toward restoring your confidence in our service department. Thank you again for your feedback and for choosing McGovern Subaru of Acton. Nidal Murashah - General Manager - McGovern Subaru of Acton

March 09, 2026

I just had my 24k service done at McGovern Subaru of Acton and had a great experience. Michael was very friendly and professional, and the service was quick and smooth. They even replaced my windshield More

by stowfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 10, 2026 -

McGovern Subaru of Acton responded

We love to hear this feedback! Thank you for choosing McGovern Subaru of Acton and for sharing your experience with our team.

March 09, 2026

My wife and I purchased a car. Sabrina was our representative and she was very knowledgeable, very nice, and it was a great experience having Sabrina sell us the car. She is a very More

by rjc1945
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabrina Gonzalez
Mar 09, 2026 -

McGovern Subaru of Acton responded

Congratulations on your new car! We will be sure to pass along your kind words to Sabrina. The whole team at McGovern Subaru of Acton appreciates your business!

March 08, 2026

Prompt service, generous with amenities, and excellent customer service. Would recommend for trustworthy dealership experience More

by svvogman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Mar 09, 2026 -

McGovern Subaru of Acton responded

We're delighted to hear you had a trustworthy and enjoyable experience with our team! Thank you for choosing McGovern Subaru of Acton. We appreciate the recommendation and hope to see you again!

March 07, 2026

We purchased our first Subaru from McGovern Subaru of Acton. The process was simple and pressure-free. Our sales associate Angella was friendly and helpful, as was everyone else we encountered there. More

by catherine.e.grant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angella Wamala, Kevin Flynn
Mar 09, 2026 -

McGovern Subaru of Acton responded

Thank you for sharing your stellar feedback about Angella and the team! We appreciate your business and welcome you to the McGovern Subaru of Acton family. Enjoy your new car, Catherine!

March 04, 2026

I didn’t have an appointment and walked in for an oil change. Ended up needing brakes and air filters changed but didn’t have much time to wait and had to leave and was immediately given a loaner and I c More

by rmoha0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike at service dept
Mar 05, 2026 -

McGovern Subaru of Acton responded

Thank you for choosing McGovern Subaru of Acton and sharing your feedback. While we're sorry to hear you were surprised by additional work, it's great to know our team made arrangements to make your experience more convenient. We'll make sure to look into your feedback on complimentary car washes. See you next time!

March 03, 2026

Friendly, no pressure, helpful, prompt, competent ! I found Neil and those who I talked with personable and helpful. More

by jeanne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Prendergast
Mar 03, 2026 -

McGovern Subaru of Acton responded

Thank you for sharing your experience with Neil and the team! We appreciate your business here at McGovern Subaru of Acton. See you next time, Jeanne!

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