
McGovern Subaru of Acton
Acton, MA
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754 Reviews of McGovern Subaru of Acton
Friendly, thorough and competent. Highly recommended to anyone needing their Subaru serviced. Brought our Forrester in and within one hour they had diagnosed the problem! Highly recommended to anyone needing their Subaru serviced. Brought our Forrester in and within one hour they had diagnosed the problem! More
Sales and service don’t coordinate well. They had my car first listed as still for sale. Then they said I purchased it in January and I purchased it end of April. None of my contact informa They had my car first listed as still for sale. Then they said I purchased it in January and I purchased it end of April. None of my contact information was correct; They had phone numbers from 20 years ago. Apple Play was upgraded to software updates released in February or March but not installed on my car before I bought it resulting I. Several months of frustration. Personnel in service were courteous and efficient. More
My experience with my Service Advisor, Rose Reese was excellent. I brought my car in for one of the big mileage services. Arrived, signed paperwork and waited for my car. It was ready in about an hour. R excellent. I brought my car in for one of the big mileage services. Arrived, signed paperwork and waited for my car. It was ready in about an hour. Rose said everything looked good but i should think about replacing at least 3 of the tires before the winter. She said one tire was less worn than the others and I told her about a year ago I had one tire replaced at the dealership. At that point, I remembered the buy 3 get 1 tire sale going on I had discussed with Dave Taylor when making the appointment. While the sale ended the day before, Service Manager Eric Friend agreed to honor the sale for me. My next appointment I will be getting 4 brand new tires and the better one I will save for a spare. I feel like a valued customer at McGovern Subaru and wouldn’t hesitate to purchase my next car there as the quality of both the sales and service departments are top notch! They really care about their customers! Thanks again Rose and Eric. I appreciate you! More
Very welcoming and friendly as soon as you walk through the door. Quick check in. Discussed a recent issue for need to possibly address. Hand over the keys and the process is in motion. the door. Quick check in. Discussed a recent issue for need to possibly address. Hand over the keys and the process is in motion. More
Service department people are very friendly, kind and they have a lot of professional knowledge. Quality jobs well done and on time. Trust at McGovern Subaru. of Acton. they have a lot of professional knowledge. Quality jobs well done and on time. Trust at McGovern Subaru. of Acton. More
Jayson Crosby is a great salesman of a great car brand. One just has to take care of it. More maintenance and less mistification about technological advancements. That should be easy, right? Nevertheless, One just has to take care of it. More maintenance and less mistification about technological advancements. That should be easy, right? Nevertheless, with people like me that is not true. I menaced Jayson with everything I had and he gracefully answered or did what I asked. He made things happen while overcoming difficulties if I might add. More
Neil was absolutely wonderful to work with from beginning to end. He was kind, straight forward, and respectful. This was my first time buying a car, and he made it a very positive experience. Extremely happ to end. He was kind, straight forward, and respectful. This was my first time buying a car, and he made it a very positive experience. Extremely happy with my new Subaru! More