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McGovern Subaru of Acton

Acton, MA

4.9
723 Reviews

61 Powder Mill Rd

Acton, MA

01720

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723 Reviews of McGovern Subaru of Acton

June 20, 2025

Mike Spanos did an excellent job in getting me my perfect car. He took care of all details. More

by rmartin3652
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Spanos
June 17, 2025

I felt the dealership was helpful and professional. We got a good deal on the trade in. More

by thorntol
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Maximus Rivadeneira
Jun 18, 2025 -

McGovern Subaru of Acton responded

We are glad to hear that our team offered a satisfactory deal! Thanks for sharing this feedback with all of us at McGovern Subaru of Acton.

June 14, 2025

Great service, pleasant service assistant, and timely advice. I received an appointment close to the time I requested and the service was delivered on time. More

by biffholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service
Jun 15, 2025 -

McGovern Subaru of Acton responded

Thank you for sharing your experience with McGovern Subaru of Acton! We're glad to hear that our team provided great service and timely assistance. We appreciate your feedback and look forward to serving you again in the future!

June 14, 2025

Definitely 5 stars! I thought my CD player wasn't working. I called and got an appointment sooner than I thought. It was NOT my CD player but one of the CD"S from a new More

by gc104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Reese and David Taylor
Jun 16, 2025 -

McGovern Subaru of Acton responded

Thank you for the fantastic review! We're delighted to hear that our team at McGovern Subaru of Acton could quickly resolve your CD player issue and set your clock right. It's great knowing our service was friendly, professional, and efficient. We appreciate your support!

June 12, 2025

This is a well-run dealership. Their appointments run on schedule, they do a great job of explaining issues when they occur, and their staff is helpful and polite. More

by barbheffner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 12, 2025 -

McGovern Subaru of Acton responded

Barb, thank you for the kind words! We're delighted to hear that our team at McGovern Subaru of Acton provided a smooth and informative experience. We appreciate your support!

June 10, 2025

During my first visit it was suggested that I change my cabin air filter. I opted not to at that time. At my second visit nearly one year later it was not recommended. I found that odd. More

by Sharon Ettinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember name
Jun 10, 2025 -

McGovern Subaru of Acton responded

Sharon, thank you for sharing your experience with McGovern Subaru of Acton. We appreciate the feedback and will look into this to ensure consistency in our service recommendations. If you have any further questions or concerns, feel free to reach out!

June 10, 2025

Great people to do business with. My overall experience was good. They were fast answering questions and finalizing the sale. I drove my car home the following day. More

by Hugo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc and Felix
Jun 10, 2025 -

McGovern Subaru of Acton responded

Hugo, we're delighted to hear that your experience with McGovern Subaru of Acton was smooth and efficient. Enjoy the new ride!

June 07, 2025

It’s always a pleasure dealing with McGovern Subaru. The staff are always friendly, direct, and very professional. More

by pedonovan51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 09, 2025 -

McGovern Subaru of Acton responded

Thank you for the kind words! We're delighted to hear that our team at McGovern Subaru of Acton consistently provides a friendly and professional experience. We look forward to serving you in the future!

June 04, 2025

Sabrina was wonderful to work with and very professional. She was patient and explained the car details, operations and features in detail. I am a repeat customer. More

by alexisg7678
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabrina Gonzalez, don't recall other names
Jun 04, 2025 -

McGovern Subaru of Acton responded

We're happy to hear that Sabrina provided such a professional and informative experience at McGovern Subaru of Acton. Thank you for being a repeat customer—we truly appreciate your loyalty!

June 04, 2025

I was looking at Subarus online and McGovern had one I was interested in. There was a link that said Check Availability and Price. The email i got back did not mention availability of the car or its pr More

by jbillipp
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Maximus Rivadeneira
Jun 04, 2025 -

McGovern Subaru of Acton responded

Hi, thank you for taking the time to share your experience with us, and congratulations on your new Subaru. I’m truly glad to hear that Max took such great care of you—he’s an asset to our team, and I’ll be sure to pass along your kind words. That said, I want to sincerely apologize for the initial confusion regarding the vehicle’s availability and the trade-in promotion. We aim to make our online experience as transparent and seamless as possible, and it’s clear we fell short of that goal in your case. Your feedback is valuable, and we’re already reviewing how we communicate vehicle availability and promotional offers more clearly upfront, both online and in our follow-up responses. While I’m happy that things worked out in the end, I understand how the early missteps could have caused frustration, and I appreciate you bringing them to our attention. Please don’t hesitate to reach out directly if there’s anything further I can do or if you have any lingering questions about your vehicle. We’d love the opportunity to earn a 5-star experience from you in the future. Nidal - General Manager - McGovern Subaru of Acton nmurashah@mcgovernauto.com

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