McGovern Toyota of Portsmouth

I had a pleasant experience, top quality process due to my situation more than helpful. I won’t forget the quality of salesmanship and service. my situation more than helpful. I won’t forget the quality of salesmanship and service. More

Everyone was polite and professional. Took care of everything in a timely manner. Great service! Took care of everything in a timely manner. Great service! More

Recently had my first good experience with this service department. A BIG Thank you to Jake!! department. A BIG Thank you to Jake!! More

Working with Nathaniel was a wonderful experience. He was knowledgeable, professional and I did not make me feel pressured. Working with the dealership was also a great experience. His manager Mark, He was knowledgeable, professional and I did not make me feel pressured. Working with the dealership was also a great experience. His manager Mark, was very professional and customer centric. He clearly hires the right people and his leadership skills allow them to do what they do best. That’s very hard to find. I look forward to a long relationship with McGovern of Portsmouth and have, and will continue to, recommend them. More

A huge thank you to Dave Pickering (Director) and Marc Blake (Manager) for running such a professional, customer-focused dealership. Their attention to detail and commitment to customer satisfaction truly Blake (Manager) for running such a professional, customer-focused dealership. Their attention to detail and commitment to customer satisfaction truly stood out. Special recognition goes to Cassie Pouliot in Sales - she was knowledgeable, patient, responsive, and made sure I found exactly what I wanted. She went above and beyond throughout the entire process and made me feel completely comfortable every step of the way. Kris Ilo in Finance made the paperwork process quick, easy, and transparent, explaining everything clearly and making the final steps seamless. And thank you to Caitlyn Shafer for the referral - I’m so grateful because this was honestly one of the best car leasing experiences I’ve ever had! I absolutely LOVE my new Toyota Grand Highlander Platinum and highly recommend McGovern Toyota to anyone looking for exceptional service and a team that truly cares about their customers! More

This was my second experience with McGovern Toyota due to closer proximity to mu home. Both visits were managed efficiently and professionally. My Service Advisor, Joe Didonato, was terrific to work with in closer proximity to mu home. Both visits were managed efficiently and professionally. My Service Advisor, Joe Didonato, was terrific to work with in meeting our vehicle’s needs. I would return to McGovern for servicing primarily because of Joe’s effective coordination of the process and how well he communicated with me during the visit. More

I always have a great experience at this dealership in the service department. They are trustworthy and put my mind at ease. Joe is part of the reason I return to have my car serviced here. Thanks Joe. the service department. They are trustworthy and put my mind at ease. Joe is part of the reason I return to have my car serviced here. Thanks Joe. More

While in for regular service, David Tung informed me I was due for a Serp belt change, transmission fluid change, and differential service. Since the flat tire I took in for repair could not be fixed, I was due for a Serp belt change, transmission fluid change, and differential service. Since the flat tire I took in for repair could not be fixed, I had to purchase a new tire & I decided to also rotate and balance all tires plus an oil change and lube. When Dave showed me the estimate for this work, I was stunned! In the 17 years I've owned my RAV4, I never had to spend that much money for service. The rest of the story.... ..My car would not be completed until the next day, but Dave was kind enough to let me take a loaner, so I drove home in a 2026 Camry! Next day Dave called me and said my car was ready. I drove down and returned the Camry and drove my car home. I couldn't believe how great the car handled plus all the pep it had. It reminded me of the first day I bought it and drove it home! So I had to pay a lot of dough, but it was well worth it. Toyota service people know what they're talking about! It's a great dealership with warm, friendly people, quiet waiting areas and the best coffee machine! I am thoroughly satisfied with my experience. More

The vehicle should have been delivered cleaner than it was. The vehicles systems and controls should have been explained. This is our third vehicle purchased from Mcgovern in 2 years. Overall the staf was. The vehicles systems and controls should have been explained. This is our third vehicle purchased from Mcgovern in 2 years. Overall the staff should be more professional not only with customers but with themselves. More

I was happy with the service Dept. Wasn't happy with the front seats. Sloppy Wasn't happy with the front seats. Sloppy More