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McGovern Volvo Cars of Albany

Albany, NY

Overview
Reviews
4.9
42 Reviews
Call Dealership (518) 389-6500

350 New Karner Road

Albany, NY

12205

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Showing 42 reviews

June 15, 2024

Great dealership or I would not have purchased my third Volvo from them. Exceptional salesperson whom I dealt with. More

by don
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Selena Dutcher, 5 stars, exceptional.
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Helpful
June 15, 2024

The service rep was friendly and knowledgeable, and explained everything in a clear and understandable terms. Have previously dealt with Alissa and it has always been a positive experience. More

by drh9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa, Veltman
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Helpful
June 13, 2024

I was taken care of as soon as I arrived. Yhe person taking care of me was informative and friendly. She explained everything and the car was returned finish within the promised time. More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Martel
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Jun 13, 2024 -

McGovern Volvo Cars of Albany responded

Patricia, we're delighted to hear you had a smooth and informative experience at McGovern Volvo Cars of Albany. Thanks for sharing your positive feedback!

Helpful
June 13, 2024

My Volvo is 25 yrs old and is partly due to the technical support of their staff and mechanics. I always feel like they care about providing the best possible advice to keep my car in good order. More

by RedmondsN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Veltman
Report | Print
Jun 14, 2024 -

McGovern Volvo Cars of Albany responded

We're delighted to hear that our team at McGovern Volvo Cars of Albany has been able to support your 25-year-old Volvo with top-notch technical advice and care. Thanks for sharing your experience!

Helpful
June 12, 2024

The staff is always pleasant and will call around to find parts that are hard to locate. I'm pleased with their service. More

by Demo612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan @ service advisor desk., Ben Muenzberg
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Jun 12, 2024 -

McGovern Volvo Cars of Albany responded

We're delighted to hear that our team at McGovern Volvo Cars of Albany could assist you with finding those hard-to-locate parts. Thanks for sharing your positive experience!

Helpful
June 11, 2024

Service advisor, Alyssa is very knowledgeable and does an excellent job of explaining the service, cost and time to perform the work. Always a pleasure to deal with her. More

by led
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Veitman
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Jun 11, 2024 -

McGovern Volvo Cars of Albany responded

Thank you for highlighting Alyssa's excellent service at McGovern Volvo Cars of Albany! We're glad to hear she made your experience a positive one. Looking forward to serving you again!

Helpful
June 08, 2024

Dropped the car off the night before and had a nice exchange with Megan. Car was finished and job well done. I was a happy camper! More

by csmquilter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Thiessen
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Jun 10, 2024 -

McGovern Volvo Cars of Albany responded

Thanks for sharing your experience! We're glad Megan and the team at McGovern Volvo Cars of Albany took good care of you. Happy to hear you're pleased with the service!

Helpful
June 05, 2024

Always great customer service. Certainly appreciate the attention to detail. Highly recommend the Volvo service department More

by royfuro1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Veltman
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Jun 06, 2024 -

McGovern Volvo Cars of Albany responded

Roy, thank you for the recommendation! We're glad to hear that our McGovern Volvo Cars of Albany team provided excellent service and attention to detail. We appreciate your support!

Helpful
June 04, 2024

Great experience from start to finish and straightforward. Grant was patient and responsive in all respects. More

by Mark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant, Jay, Carlos
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Jun 04, 2024 -

McGovern Volvo Cars of Albany responded

Mark, we're delighted to hear that Grant provided you with a great experience at McGovern Volvo Cars of Albany. Thanks for sharing your positive feedback and enjoy your new miles!

Helpful
May 31, 2024

Service is very knowledgeable they'll take good care of you and your vehicles needs. More

by gregoryasnell
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 03, 2024 -

McGovern Volvo Cars of Albany responded

We are glad to hear that our McGovern Volvo Cars of Albany team provided excellent service. We are here to help with any future automotive needs!

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