McGrath City Honda

Warranty Today I had a great experience with McGrath, my service advisor Nicole w. Helped me understand my warranty and got me a new tire. She was so patient a Today I had a great experience with McGrath, my service advisor Nicole w. Helped me understand my warranty and got me a new tire. She was so patient and sweet. Thank you Nicole More

Oil and rotate Usually I go to fletcher jones down town, this time I decided to switch it up and go local and I’m so glad I did. Their service department is sssooooo Usually I go to fletcher jones down town, this time I decided to switch it up and go local and I’m so glad I did. Their service department is sssooooo friendly and prompt ! I was in and out with in an hour and worked with Margaret who was super knowledge and pleasant to speak with More

Speedy service I always come into McGrath Honda for service, they got the best deals and the nicest staff. Margaret was my advisor last time and she was super nice ! I always come into McGrath Honda for service, they got the best deals and the nicest staff. Margaret was my advisor last time and she was super nice ! More

Professiona courteous and prompt service Its been a pleasure doing business here I have no complaintsIt is a pleasure seeing smiles on faces esp. So early in the morning. I was waited on prom Its been a pleasure doing business here I have no complaintsIt is a pleasure seeing smiles on faces esp. So early in the morning. I was waited on promptly.provided transportation home promptly. I appreciated people being so expeditious.esp since I came here after working overnight. I took advantage of the detailing sale . I thought I kept my car clean but I have never seen it look better. Thanks to the detail team whose names I did not get. More

Working with margaret I came if for a last minute oil change right before closing and thy still squeezed me in and had me out in a flash i really like thoer service departm I came if for a last minute oil change right before closing and thy still squeezed me in and had me out in a flash i really like thoer service department ! More

Excellent service When ever I stop in for service I am always pleased. Last time I worked with Margaret and I prefer to work with her because she always gives me detail When ever I stop in for service I am always pleased. Last time I worked with Margaret and I prefer to work with her because she always gives me detailed explanations that I can understand! More

The amazing margaret I came in for an oil changed and was very satisfied with the amazing explanation of services and coupons provided. My oil change was done with an hour I came in for an oil changed and was very satisfied with the amazing explanation of services and coupons provided. My oil change was done with an hour and at a discounted price. I’m so glad I came in thanks McGrath city Honda More

dead battery I cam in to have my vehicle checked, Margaret helped me out with an oil change and tire rotation, right before coming in my car died when attempting t I cam in to have my vehicle checked, Margaret helped me out with an oil change and tire rotation, right before coming in my car died when attempting to start it up, they had my maintenance and battery changed with in an hour and a half. Thanks for the speedy service More

Air Bag recall Great Service. See Edwin Mancia when needing car repair. Had me in and out in an hour AND a free car wash! Great friendly service! Great Service. See Edwin Mancia when needing car repair. Had me in and out in an hour AND a free car wash! Great friendly service! More

Rude manager. Nice salesman Salesman Jose was great at demonstrating the car and overall friendly. However, when negotiations came around between him and his manager, it was a pu Salesman Jose was great at demonstrating the car and overall friendly. However, when negotiations came around between him and his manager, it was a pure nightmare. Although we ended up getting the car we came in for, we would never come back here to buy a car. The manager, Andre, was beyond rude. If it wasn’t for how nice Jose was plus the fact that I had a toddler in tow, we definitely would’ve taken our business elsewhere. The back and forth with hidden fees, plus the demeanor and pure rudeness Andre had, made this experience very unpleasant. Now that I’m processing what just happened today, I definitely would’ve gone elsewhere if I could redo it..simply because of the attitude we received from the manager that no customer should ever have to go through. In retrospect, his attitude was as if I’m begging him to give him business. Although we came to terms with something we can accept, I’m still shocked that we just experienced that. This type of customer service and hidden fees is not acceptable at all. Take your business elsewhere if you don’t want to deal with disrespect and absolute waste of time. More