Back

McGrath Elmhurst Toyota

Elmhurst, IL

4.4
836 Reviews

440 W. Lake Street

Elmhurst, IL

60126

Directions

By Type

Showing 836 reviews

August 20, 2024

My issue began after leaving with the vehicle and driving it for a day. The Bluetooth microphone never worked. I couldn’t make calls, couldn’t give voice commands, couldn’t do anything that required me to sp More

by skobyn
Recommend Dealer
No
Employees Worked With
Peter Gallichio
Aug 31, 2024 -

McGrath Elmhurst Toyota responded

Hello valued customer, our team is overly apologetic that you didn't get to experience our normal McGrath five star standard during your last visit! Having said this, it's important to get to the bottom of this! Our team deeply cares about every detail, big or small. Please reach out to Nicole Turano to discuss the situation further, at nturano@mcgrathelmhurst.com. McGrath Elmhurst Toyota looks forward to hearing from you soon!

August 04, 2024

I visited this dealership on on7/29/24 and left with my dream first car. My salesperson Dave, was very knowledge and nice, not pushy what so ever. Made my first car purchase memorable! More

by Jossdel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave
Aug 08, 2024 -

McGrath Elmhurst Toyota responded

Jossdel, we're delighted to hear about your five star experience with our team and services during your last visit with us! Especially when working directly with some of our fantastic team members, Dave's the best!

August 02, 2024

This is a nice modern medium-sized operation located very conveniently for me. I did my shopping online and they had a used car I wanted in inventory at a price I expected so it was a pretty easy sale for t More

by Bruce from Elmhurst
Recommend Dealer
Yes
Employees Worked With
Dave Avemian
Aug 08, 2024 -

McGrath Elmhurst Toyota responded

Bruce, we're grateful for your five star feedback regarding your last visit with our team and services! We appreciate being able to take the time to share your kind words, as well as your support! The McGrath Elmhurst Toyota family looks forward to your next visit with us soon!

July 19, 2024

Salesman Edgar Martinez was great and everything was great. Everyone at Toyota dealership was great. More

by MI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Martinez
Aug 01, 2024 -

McGrath Elmhurst Toyota responded

Hello, thank you! We're thrilled to hear about your excellent experience with our team and services! We appreciate you being able to take the time to share and value your support greatly! The McGrath Elmhurst Toyota family looks forward to your next visit with us soon!

June 12, 2024

Great customer service. Michelangelo in the parts department helped me find exactly what I needed while also being very knowledgeable. More

by Exosphere2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lam
Jun 13, 2024 -

McGrath Elmhurst Toyota responded

Hello, thank you! We're delighted to hear about your excellent experience with our team and services! We appreciate you being able to take the time to share your wonderful feedback and kind words! The McGrath Elmhurst Toyota family looks forward to your next visit with us soon!

March 30, 2024

Good phone etiquette from Hope. The service advisor, Frank, was very helpful at resolving the issue. More

by Char gunnerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Najwa steele and Frank Gallego
Apr 18, 2024 -

McGrath Elmhurst Toyota responded

Char, we're delighted to hear about your positive experience with Hope's excellent phone etiquette and Frank's helpful assistance in resolving the issue! Providing top-notch customer service is our priority, whether it's over the phone or in person! The McGrath Elmhurst Toyota family looks forward to serving you for years to come!

March 30, 2024

Francisco Gallegos Was my service writer best writer You need to hire more people like him if you wanna be successful More

by rodriguezangelito43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Gallegos
Apr 18, 2024 -

McGrath Elmhurst Toyota responded

Rodrigue, we're glad to hear that you had such a positive experience with your service writer! Providing exceptional service is something we strive for! We appreciate feedback like yours greatly! The McGrath Elmhurst Toyota family looks forward to serving you for years to come!

March 27, 2024

Good service they explain everything very clearly they treat you like family I like your service and I really recommend my friends to McGrath Elmhurst Toyota More

by Juan medrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Fazzi, David Hsu
Apr 18, 2024 -

McGrath Elmhurst Toyota responded

Juan, clear communication and treating our customers like family are top priorities for us, so it's wonderful to hear that you felt well taken care of! Thank you for your recommendation to your friends, we truly appreciate your trust and support! The McGrath Elmhurst Toyota family looks forward to serving you for years to come!

January 03, 2024

I'm not sure anyone would say that buying a car is a stress-free or enjoyable experience. But who you work with can make all the difference in the world. We were lucky enough to work with Aleksandar (Al More

by RyanSims02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hackett, Aleks Knezevic
Jan 16, 2024 -

McGrath Elmhurst Toyota responded

Ryan, we love to hear stories of this nature! Our team overly appreciates you being able to take the time to share your feedback and kind words with us as well! Especially when working directly with some of our incredible team members! They're the best! The McGrath Elmhurst Toyota family looks forward to serving you for years to come!

November 19, 2023

Very friendly and knowledgeable. They give you plenty of time to evaluate and drive vehicles. More

by 1947irish
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hackett, Melissa Garcia, Tony Gmitrovic
Nov 19, 2023 -

McGrath Elmhurst Toyota responded

Hello, we're thrilled to have received your five star experience with our team and services! We appreciate you being able to take the time to share your kind words! The McGrath Elmhurst Toyota family looks forward to your next visit with us soon!

1
...