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McGrath Lexus of Chicago
Chicago, IL
958 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
November 13, 2025
While the sales and finance department are excellent, the
service department and customer service departments are horrible. I bought a brand new car from them on August 29, by October 10, the right front tir
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by Maniles47
Employees Worked With
N/a
July 01, 2025
There’s a reason I drove from Green Bay all the way to
Chicago—and that reason was Karona. From start to finish, she delivered nothing but top-tier service. Her communication throughout the entire process
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by Nathan Willems
Employees Worked With
Karona
June 05, 2025
Worked with Justin to address two issues with my car.
His input was very clear and he took me to even to show the issues with my own eyes in addition to the pictures that technician had taken since those
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by gp
Employees Worked With
Justin
Dealership Inventory (142 Vehicles)
Photos & Amenities
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Free Coffee
- Free Loaner Cars
- Free WiFi
- Shuttle Service
- Authorized Parts Store
- Television
- Valet Parking
- Vending Machines
