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McGrath Nissan - Service Center

Elgin, IL

4.8
60 Reviews
Call Service Center (224) 442-0325

60 Reviews of McGrath Nissan - Service Center

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February 28, 2025

I had an oil change. The next day I woke up to oil dripping from under my truck. I crawled under there to discover that the oil filter was just a little bit loose and dri More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name of the person I interacted with, but they were excellent and I would give them five stars
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Mar 02, 2025 -

McGrath Nissan responded

Hi Scott, that is not what we want to hear, but I greatly appreciate the feedback. I'd like to get a little more information to make sure we address this, not only with our entire service staff, but the tech who worked on your truck. To make sure I'm looking at the correct customer record could you please email me at your convenience with your last name or VIN? Thank you, Mollie McGrath/McGrath Nissan molliem@mcgrathnissan.com

October 20, 2024

Very friendly, always reliable. Brandon is very pleasant to work with in the service department. More

by dalestarovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Oct 30, 2024 -

McGrath Nissan responded

Thank you so much for sharing your feedback, Dale! We're so glad you chose us in Elgin.

October 19, 2024

Scott was super helpful in assisting me with the recall my car had and really kind More

by brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 15, 2024

Excellent service and communications during the entire process, clean waiting area and polite service staff. More

by Jay L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

McGrath Nissan responded

Jay Glad you enjoed the experience. Thanks for the great review. Scott McGrath

October 12, 2024

Service was great! Joe H. Is a Rock Star! Great experience! I recommend them! 10 More

by Ottodunaway746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hower
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

McGrath Nissan responded

Thank you so much Otto! We're so happy you chose us!

October 12, 2024

So far , I've been pleased with the whole service, they treat me like family More

by chilango1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Aguilera, Brandon Pavon, Isaac ferrer
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Oct 18, 2024 -

McGrath Nissan responded

We love to hear that and look forward to giving you excellent service on every visit!

October 12, 2024

Came in for a recall on my leaf they were great checked it over washed it and got me on my way awesome 👍 More

by ms1090144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

McGrath Nissan responded

Thank you so much for your feedback, we're glad you chose us!

October 09, 2024

They are quick, very nice & efficient. I was very happy with my service! They gave me all the info I needed. Thanks for everything! More

by briel castellese
Recommend Dealer
Yes
Employees Worked With
Kane Meland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2024 -

McGrath Nissan responded

Thank you for sharing your feedback, Briel, we are so happy you chose us and we'll continue to give you excellent service every time you need us!

October 05, 2024

Very reliable service with high quality information and workers who obviously appreciate their job and working with customers More

by yourboyryder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kane Meland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2024 -

McGrath Nissan responded

Thank you for the great review. McGrath Nissan

October 02, 2024

Best customer service ever from Adam and Xavier in the collision repair department. These guys are pros in every sense of the word. More

by Tomlarkin2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Rath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

McGrath Nissan responded

Thank you so much Tom, we really appreciate your feedback and we're so glad you chose us to help get you back on the road!

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