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McGrath Nissan - Service Center

Elgin, IL

4.8
60 Reviews

60 Reviews of McGrath Nissan - Service Center

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June 21, 2024

Their customer service is excellent. They are courteous and friendly. Always smiling. They take their time to answer questions or concerns. . More

by portoriquen56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Watson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

McGrath Nissan responded

Thank you for your review, we greatly appreciate you continuing to choose us! Please let us know how we can earn that final star on your next visit =)

June 19, 2024

always get appointment fast an friendly service not to pushy on the additional service whether needed or not More

by hogr1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

McGrath Nissan responded

Thank you so much for your wonderful review!

June 11, 2024

The service was phenomenal, everything they told me they were gonna do they did.They gave me a fool description of everything.That was wrong before they did any work.Scott in the Service department was exc More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

McGrath Nissan responded

Thank you for your kind feedback, Steve, we're so glad you chose us and look forward to giving you excellent service every time you stop in and see us!

June 08, 2024

I highly recommend this Nissan dealership for their exceptional service. When I faced brake issues with my Nissan, their team of professional mechanics conducted a thorough and efficient vehicle inspec More

by Miss Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

McGrath Nissan responded

Thank you, Miss Williams for this kind and thoughtful review. We look forward to giving you excellent and professional service on every visit. Thank you for choosing us!

June 08, 2024

Staff was great and provided information I needed to make a decision. Felt like service was great! More

by svidic77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kane Meland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

McGrath Nissan responded

Thank you so much for this wonderful review, we are so glad you chose us!

May 22, 2024

Very responsive service. I was kept very informed of the status of my repairs and when the car would be ready More

by R Machut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hower
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

McGrath Nissan responded

Thank you so much for your kind review, we greatly appreciate you choosing us!

May 21, 2024

Great customer service. Listened to what I had to say. Explained their process and how they were investigating the situation. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

McGrath Nissan responded

Thank you so much Dan, we greatly appreciate your business!

May 17, 2024

Took my car in for a recall. Although they wanted to perform $1777.00 worth of maintenance, I declined. Vehicle was done shortly after. More

by kimmyk1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
May 21, 2024 -

McGrath Nissan responded

Thank you for your feedback and for choosing us, we appreciate your business.

May 08, 2024

Carstar is the best! Xavier and Alex Rock!!!! If your car needs work, go! They take care of all problems during stressful times More

by SC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kane Meland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Car Star
May 09, 2024 -

McGrath Nissan responded

Thank you so much! We greatly appreciate your awesome feedback, thanks for choosing us to help!

May 07, 2024

Joe and Brandon were super friendly and helpful. They answered all my questions. I felt extremely comfortable with bring my car to the service dept. More

by Mbroska3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe and Brandon
May 09, 2024 -

McGrath Nissan responded

Thank you so much for the wonderful review! We greatly appreciate you're continued business.

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