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McGuire Cadillac

Woodbridge, NJ

3.9
538 Reviews

910 Route 1-9 North

Woodbridge, NJ

07095

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Showing 538 reviews

February 18, 2022

Sales Manager is so rude. I would never and ever visit their dealership again. They increase the price also when you get there. DO NOT GO AND VISIT THIS CADILLAC DEALERSHIP! More

by Chinmay.jani0193
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emil & Bob & Mark
Feb 21, 2022 -

McGuire Cadillac responded

Dear Chinmay.jani0193: Please identify yourself further so that we may respond appropriately. We have no record of Chinmay.jani0193 in our system. Looking forward to hearing from you soon. The McGuire Cadillac Team

Feb 21, 2022 -

Chinmay.jani0193 responded

I taked with Emil, Mark and Bob Johnson. I have the telephone recording, ready to sent you. The problem with Mark. Mark is so rude. When I was there in-person, talked completely different.

February 08, 2022

I received exceptionally horrible service especially from they "customer care" specialist Chaz Johnson. And i believe his response to me was disrespectful and racially driven. I own a 2019 Cadillac which More

by LOGINA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chaz Johnson
Feb 10, 2022 -

McGuire Cadillac responded

Dear Logina: Chaz Johnson is the service manager here at McGuire Cadillac. His interaction with you was not ‘racially driven’ as you proclaimed but rather realistically driven given the circumstance with your vehicle that you purchased at a different Cadillac dealership. When you first visited our dealership having issues with the rain sensor and high-beam control we inspected your vehicle at no charge and informed you that as result of a non-GM windshield being installed by the selling dealer which possibly affects these functions we were unable to inspect the vehicle conditions further since GM does not authorize warranty work on a non-GM installed windshield. You later stated that you had since returned to the selling dealer for a proper windshield install but were still having issues with the above-mentioned items and wanted McGuire Cadillac to pursue this. However, you were informed by Chaz that a service inspection charge would be necessary to confirm evidence of a true GM windshield being present as well as a proper installation being performed. It seems your issues lie with the selling dealer at this point and we suggest a return of your vehicle to them for a resolution of any remaining issues. Regards, The McGuire Cadillac Team

October 01, 2021

Worst service department. Did more damage to my car then actually fix it. Four months later car is still not fixed 100 percent More

by Joefauci1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chazz
Oct 04, 2021 -

McGuire Cadillac responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us at (732) 326-0300 when you have an opportunity, and we will be more than happy to try and turn your experience around. Take care.

Oct 04, 2021 -

Joefauci1 responded

All i want is the damage you did to my car fixed and you are refusing to fix it because i yelled after four months of frustration. I would like yoyr insurance info so 8 can put in a claim with your insurance

September 19, 2021

The disrespect and rudeness that we received today has made our experience one of the worst in customer service at McGuire Cadillac parts department. If this is how you treat your customers in the par More

by Robert Garcia
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Wojciechowski
Sep 20, 2021 -

McGuire Cadillac responded

Dear Robert Garcia: Thanks for the feedback regarding your visit to our Parts Department. We take pride in our level of customer satisfaction as indicated by our numerous positive reviews and our apologies if your experience was less than one of complete satisfaction. The reference to a different Cadillac store in your review seems irrelevant at best and begs the question of intent. In any event, thanks again for the feedback. Regards, The McGuire Cadillac Team

August 17, 2021

We received a great deal on our 2021 Cadillac XT5 at Mcguire Cadillac. Great people, great service, great agency. This is our second Cadillac from McGuire Cadillac. More

by Lundllc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kolenovic, and Jodie Bossert
Aug 20, 2021 -

McGuire Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

August 09, 2021

Pete and Sam were great! They were very helpful and I would come back again More

by Eric Marquez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kolenovic and Pete were great
Aug 11, 2021 -

McGuire Cadillac responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!

August 05, 2021

The General Sales Manager Mark Inhassi was the absolute worst person I have ever dealt with buying a new vehicle in my life. I spent $90,000 to be given a Cadillac Escalade that had faulty breaks and did n More

by davebass570
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reagan Mcguire
Aug 08, 2021 -

McGuire Cadillac responded

Dear Dave Dixon: Please accept our apologies regarding your initial disappointment with your new Escalade. A new vehicle purchase should be a positive experience and certainly not one of complete frustration. As evidenced by our many positive reviews we strive for and often exceed our customers' expectations and we take seriously any issues of dissatisfaction. Thanks for your patience as we work through any remaining issues. Sincerely, The McGuire Cadillac Team

August 01, 2021

I had a great time it fast and easy and the staff was greatly appreciated me and I Would love to recommend anyone in McGuire dealership located in Woodbridge NJ More

by Dolce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike and Sam
Aug 18, 2021 -

McGuire Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

June 29, 2021

After seeing how happy my parents and brother have been with this dealership for years, I finally decided to go for it and get an XT6 from here. Peter La Bracio was phenomenal in helping my family of 5 fin More

by Apesantez3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kolenovic, Peter LaBracio, Mark Inshassi
Jul 06, 2021 -

McGuire Cadillac responded

Hi, thank you so much for your positive comments about Mcguire Cadillac, Inc.! If you have any further questions, please give us a call. We're always happy to help!

June 28, 2021

Excellent service. I dread going to buy a new car but the staff at McGuire Cadillac made it a very pleasant experience for me. Sales Person Jodie Ann Bossert did an excellent job explaining everything a More

by slw9702
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Wojciechowski
Jul 06, 2021 -

McGuire Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.

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