My Review Of McKevitt Volvo - San Leandro:
Prospective McKevitt Fiat or Volvo Buyers: Steer Clear! Rude, demeaning sales rep, poorly run Dealership...If you do Don't Get Kristean...
Long story short, today's escapade at McKevitt was nothing short of a disaster. It all started when the Sales manager, Kristean yelled at me, for no reason at all, claiming I made up my annual income and was out to scam the dealership. Kristean continued to yell at me and ordered me to leave their lot. He then went as far as saying he would call the police if I didn't leave...
I was completely taken back by Kristean; especially since this was supposed to be the most exciting purchase of my life (buying a car that I had saved years to pay with cash...) His claims were neurotic and completely untrue. He ordered to see proof of funds; which I showed and he still didn't believe me.
At the end of the whole exchange, I would go as far as say, I felt verbally abused and was completely demeaned. I hope the Owner of McKevitt sees this and follows up with me because at this point an apology is in order. For those of you looking for quality cars I would go to Fletcher Johnson or the Fremont Auto Mall, it will save you the time and their customer service ultimately earned my business.
The best part was I called Kristean; back to share my frustrations and he wouldn't even apologize. The General Manager David Adragna, did apologize but still doesn't change what will go down as the worst experience at a car dealership.
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