Back

McKinney Buick GMC

Mckinney, TX

4.2
653 Reviews

3950 S Central Expy

Mckinney, TX

75069

Directions

By Type

Showing 653 reviews

April 08, 2024

McKinney Buick GMC has a service department that is comprised of intelligent, kind, and efficient employees. More

by NS22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Barth, Sam Whisenhunt
Apr 09, 2024 -

McKinney Buick GMC responded

Thank you for the fantastic review! We take pride in having a service department filled with intelligent, kind, and efficient employees. It means a lot to our team to be recognized for these qualities. We strive to provide exceptional service at McKinney Buick GMC, and your feedback lets us know we're on the right track. Thanks for choosing us!

April 07, 2024

Worst GMC dealership to try to do buisness with. First, they don't let you do purchase with outside financing. Second, the only way they can give GMC factory incentives is if you use THEIR financing More

by Eddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
WASTED TIME
Apr 10, 2024 -

McKinney Buick GMC responded

Thank you for your feedback about your recent experience. We are unable to find any record of your visit in our system. Is it possible you have us confused with another dealership? If not, please reach out to David Kelley, our General Manager, at Dkelley@mckinneybuickgmc.com to discuss your situation.

Apr 10, 2024 -

Eddy responded

I know exactly which dealership I quoted with. I just didnt provide yall my details so yall could blow my phone/email up.

March 26, 2024

Went to this dealership this morning and liked the truck Came back in the afternoon and the manager bumped up the price 3 k additional to the internet price! When asked about the price increase he came ba More

by Max
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gordon and his manager miller
Mar 28, 2024 -

McKinney Buick GMC responded

Thank you for taking the time to leave a review about your experience at our dealership. We understand your frustration regarding the price increase for the truck you were interested in. We strive to be transparent about our pricing. We are committed to providing a positive experience for all our customers, and that includes being honest and transparent about pricing. We appreciate your feedback and hope you'll consider giving us another chance in the future. At your earliest convenience, please reach out to David Kelley, our General Manager, at Dkelley@mckinneybuickgmc.com to discuss your situation further.

March 17, 2024

My service call went very smoothly, even though I didn't have an appointment. Both the service guy who handled my transaction and the payment person were very helpful and cheerful. More

by BobG
Workmanship
Recommend Dealer
Yes
Employees Worked With
I don't recall.
Mar 18, 2024 -

McKinney Buick GMC responded

Hi Bob, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 12, 2024

Sales person was good, finance guy too pushy wanting to sale non sence warranties Wanting suspisusly to charge extra thing , watch out for Gabriel montoya!!! Trying to take ur money even if u tell him don More

by Rbs1553
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Montoya, No bueno!!!
March 11, 2024

Excellent dealership. They got me in and out very quickly.Great job. I will use them again More

by coachmurff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know his name
Mar 18, 2024 -

McKinney Buick GMC responded

Hi there, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 09, 2024

Tony Townes was was an excellent salesman and financing was a pleasure to work with! More

by Adammwilson75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Townes,Jason Moon
Mar 18, 2024 -

McKinney Buick GMC responded

Hi Adam, Thank you for your review. We are pleased to hear that Tony provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 08, 2024

Very difficult to work with from the internet director, sales team all the way to the general sales manager. Practically had to beg them to work with me on getting a general number for a trade in. Unfortun More

by ZM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ty Charles
March 07, 2024

All of the people I have done business with have been knowledgeable, courteous, and helpful. I have been a customer for years and I have never been unhappy with the service or the people More

by Fjstevens1
Recommend Dealer
Yes
Employees Worked With
Sam and Mike
Mar 08, 2024 -

McKinney Buick GMC responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

March 05, 2024

Been coming here for 5 years and they’ve always gotten me in and out in a timely manner. My service advisor is normally Josh, but today Sam helped me, but they are all knowledgeable and professional. More

by IWarhol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Mar 08, 2024 -

McKinney Buick GMC responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

2
...