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McLarty Daniel Buick GMC - Service Center

Bentonville, AR

4.3
68 Reviews

68 Reviews of McLarty Daniel Buick GMC - Service Center

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August 11, 2018

Very Accommodating Scheduled an oil change and a ride early in the morning. They got me in and out so quickly I didn’t need the ride. More

by 2500 GMC Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Tech
August 10, 2018

Oil change First experience with this McLarty Daniel, normally use Springdale (the old Everett). Was scheduled for 915 and they were on time getting me in and t More

by Steve2411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of the employees names
August 10, 2018

Great Oil chang Service was great. Staff was friendly and helpful. Would recommend this dealer and service to everyone looking foreword for my next visit re More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adriana Benhumea
June 10, 2018

Bad Sevice for a long time buyer. I proudly bought my vehicles from Everett GMC for the past 10 years and since it switched owners McLarty Daniels, it has gone downhill with their exis More

by Jc91710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t want to give names.
Jun 11, 2018 -

McLarty Daniel Buick GMC responded

We truly appreciate your honest feedback. We would like the opportunity to discuss your recent experience with us. Our number one goal is for all our customers to be completely satisfied during and after their visit at McLarty Daniel Buick GMC. Please reach out to our Customer Relations Manager, Vanessa Hinojoza, directly at (479)715-0445 at your earliest convenience. Thank you, and we look forward to hearing from you.

March 09, 2018

Dissapointed with service transition to McClarty Daniel I purchased a new vehicle from Everett and negotiated free oil changes. I dropped off my vehicle today and was told with the transition to McClarty More

by Kelly G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Leo Blais
Mar 24, 2018 -

Kelly G responded

I was not asked to provide a copy of my sales agreement, the original agreement was signed by the Sales Manager on a pink slip of paper and given to Service. They updated our service profile to reflect lifetime oil changes for my vehicle. I have had all of the service done on my Yukon thru the dealership because of the piece of mind of gmc trained technicians and the convenience and service incentives of being able to have my oil changed, tires rotated and any other services performed all at once. Based on the new service policy of no longer honoring previous service agreements thru Everett (documented in the system) I will have my Yukon serviced at a different GMC dealership as there is clearly no loyalty to previous customers or incentive to have my vehicle serviced there.

September 14, 2017

Service Experience Too many issues to list, we have a 2009 GMC Acadia. Relaxed engine and still have issues..apparently GMC 3.6 engines are known for issues. the onl More

by Michelle Youell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thayne "Buzz" Edwards, Joe Conaway, Steve Kroon, Hof Engelke
April 11, 2017

Best Dealership Ever Never had a bad experience with Everett! Sales, service, and management are top notch every time. I recommend this dealership to everyone searching fo More

by Happycustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Riggs, Sayward Sutton, Joe Conaway, Brandon Madl, Hof Engelke
April 11, 2017

Not happy with service department Took multiple visits to the service department to get the vehicle fixed. After the 5th time, it was repaired. The cost was over $800 to repair a les More

by Notahappycustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Conaway
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