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McSweeney Chevrolet GMC - Service Center
Clanton, AL
244 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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244 Reviews of McSweeney Chevrolet GMC - Service Center
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October 13, 2023
Very courteous and knowledgeable We'll recommend all my friends and family To use McSWEENEY Chevrolet GMC. friends and family To use McSWEENEY Chevrolet GMC. More
by CASSENS7169
Verified Customer
Helpful October 12, 2023
They provided excellent service. I was a little early for my appointment but they took my car right in and went to work on it when I arrived. I was a little early for my appointment but they took my car right in and went to work on it when I arrived. More
by MBAKER3014
Employees Worked With
Miranda Hill, Justin Lightsey
October 12, 2023
My vehicle was in their shop for 3 weeks with no updates. I would call every few days and would be told that they weren't sure on the status. At week 3 I drove to the dealership and spoke to them in person I would call every few days and would be told that they weren't sure on the status. At week 3 I drove to the dealership and spoke to them in person. It was then they told me what needed to be done and it was finished within 2 days. Very frustrating. More
by RWilliams
Employees Worked With
Michelle Price
October 11, 2023
Always get excellent service from delearship. Staff is courteous and knowledgeable and answers any questions. Staff is courteous and knowledgeable and answers any questions. More
by RIVERTRASHMAN1
Employees Worked With
October 11, 2023
We’ve purchased several vehicles thru this dealership. Top notch to do business with. Service Dept. does an excellent job ! Top notch to do business with. Service Dept. does an excellent job ! More
by MALONES0
Employees Worked With
December 02, 2022
Service department is anything but a service department. They lack communication skills and have zero regard for their customers. I would not recommend them to anyone. They lack communication skills and have zero regard for their customers. I would not recommend them to anyone. More
by scarter
Employees Worked With
Cristine
September 14, 2021
In April 2021 Stokes replaced the transmission in my car. This was not warranty work. We paid for it. September 2021, went to change the oil, and saw that 3 of the 4 bolts holding the subframe were MISSING This was not warranty work. We paid for it. September 2021, went to change the oil, and saw that 3 of the 4 bolts holding the subframe were MISSING. The remaining 1 bolt was so loose it fell out. This was a complete failure. It doesn't take but a few minutes to properly torque the bolts in. Had that 1 remaining bolt fell out at 70 mph on the interstate, it would have been disastrous. Who doesn't tighten bolts? That's pretty dang important! I would not recommend the service department for anything. More
by Donna Headley
Employees Worked With
Justin Lightsey
January 21, 2020
The best thing about Stokes for me is the addition of Mark McKee! Mark was patient with all of my questions and went above and beyond in helping me with my car buying needs. If you want it done right, go Mark McKee! Mark was patient with all of my questions and went above and beyond in helping me with my car buying needs. If you want it done right, go see Mark McKee! More
by JuJuH
March 04, 2019
Emergency service While on recent business trip, I had need for emergency brake repair. Shon the Service Rep could not be more pleasant and helpful. The repairs w While on recent business trip, I had need for emergency brake repair. Shon the Service Rep could not be more pleasant and helpful. The repairs were done when scheduled and I was back on road right on time, even saved me a good amount of money on cost estimate. Can not thank Shon and the dealership enough for the terrific experience! More
by Bob
Employees Worked With
Shon Hobbs
