BEING THAT THIS IS MY FIRST LEASED VEHICLE, FEAR OF THE UNKNOWN CREATED AMBIVALENT FEELINGS, HOWEVER, MARK M. PROFESSIONALISM, KNOWLEDGE AND PERSONABLE PERSONALITY ON THE TELEPHONE AND IN PERSON, ALLEVIATED MY CONCERNS REGARDING THIS NEW EXPERIENCE.

MARK WAS TRUE TO HIS WORD WHEN WE SET UP A SCHEDULE TO PICK ME UP FROM MY HOME, HE WAS ON TIME, INFACT HE HAD TO WAIT A COUPLE OF MINUTES FOR ME AFTER HIS ARRIVAL. DURING THE RIDE TO THE DEALERSHIP WE HAD GOOD CONVERSATION (THATWAS RELAXING) AFTER ARRIVING TO THE THE DEALERSHIP AND ARRANGING MY VEHICLE INSURANCE, MARK TOOK ME OUT TO THE CAR THAT I WAS ABOUT TO LEASE AND REVIEWED WITH ME SOME OF THE VEHICLE FEATURES (I WAS IMPRESSED)

MARK THEN INTRODUCED ME TO kATHERINE S. AND SHE WAS WONDERFUL SHE THROUGHLY EXPLAINED TO ME THE LEASING PROCESS AND WHEN SHE WAS FINISH INFORMING ME OF THE BENEFITS OF LEASING I WAS ASSURED THAT I WAS MAKING THE BEST AND RIGHT DECISION.

AFTER COMPLETING PAPERWORK WITH KATHERINE, SHE TOOK BE BACK TO MARK THEN MARK PERSONALLY TO ME AROUND THE SHOWROOM AND INTRODUCED ME TO THE MANAGER, PHIL, PHILLIP C. WHO GAVE ME A MORE DETAIL OVERVIEW OF MY CAR, THEN MARK WALKED ME TO THE SERVICE DEPARTMENT INTRODUCED ME TO THE THE SERVICE DEPARTMENT.

THE ENTIRE EXPERIENCE WAS PHENOMENAL AND MARK EXTRAORDINARY, KATHERINE WAS EXTRAORDINARY ANDPHIL C. WAS EXTRAORDINARY. MARK MADE A STATEMENT THAT I WAS A MEMBER OF THE MEADE LEXUS FAMILY AND OH MY GOODNESS BY THE TIME I LEFT THE DEALERSHIP I FELT THAT I WAS TRULY A MEMBER OF THE MEADE LEXUS FAMILY AND IT WAS A GOOD FIT.

I USE TO BE A VW CUSTOMER BUT NOW IF FEEL AS THOUGH I AM MEADE LEXUS FAMILY MEMBER.

THANK YOU FOR SUCH A WONDERFUL EXPERIENCE I HAVE NO DOUBT THAT I HAVE MADE A GOOD DECISION.

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I think Tony at Meade Lexus is great! He helps answer all my questions and is always there for me to help solve any problems that arise on my two lexus cars that I own without trying to soak me with a big bill.. Thanks A+++++++++

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Thought Tim Turner and the dealership did a great job. We were down for a Tiger's game, in the market for another car. We ended up trading our 2004 Lexus 330 for a 2010 Lexus 350. We were able to make a decision and finalize the deal that day. Great work!

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The service at Meade Lexus of Southfield has always been excellent. They are prompt, courteous and sensitive to my time. At today's appointment David (and also Jerry in past appointments) continued this tradition. He was there to greet me upon my arrival and quickly processed the service request. The waiting area was clean and comfortable, and the coffee was fresh and hot. When the service was completed, David walked me through the results of their 11-point inspection identifying things for me to consider in the future. I was gone in an hour. It was a pleasure having my Lexus serviced at Meade Lexus of Southfield.

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We very much appreciated Mark Matuszczyks' friendly professionalism. Marks out of the box thinking and outward sincerity was a breath of fresh air. Mark didn't just sell us a vehicle, he took the time to understand what we needed for our transportation requirements. The luxury benefits and economy factors he brought forth was a major plus in our selection of the ES 300H.


Denny & Barbara Badour owners of a 2008 RX 350 and now a ES 300 H.

tel # 906-235-0007

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My husband and I were in the market for a used car but we were not sure which type. We met David Israilov on the Meade Lexus lot. He made the whole process very easy for us. David was very knowledgeable and helpful. He was able to answer all of our questions and put us at ease regarding our purchase. After the purchase, David spent a lot of time with us discussing various features of our navigation system, etc. We felt very confident that we made a good choice and enjoyed our experience with David. I have already recommended David to a friend who is also in the market for a previously owned car.

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Great customer service: so efficient, nice, catered to all my needs. They have wireless internet for customers to use; very nice touch and something I utilized.

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We came to the dealer with an unexpected problem with a leaking water pump on Saturday May 11, Dave Furgeson made us very pleased with his full attention and concern and was kind enough to give us a loaner vehicle. Which was a RX 350 unfortunately for me, my wife fell in love with this vehicle so Dave's going to have an associate call with a offer, I also appreciate the vacuum and wash, thanks for the great service and Dave for a being so thoughtful.

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This was one of the most positive dealership experiecnes I have ever had. Maria was knowledgeable, pleasant, and efficient. I felt that I came out with a great vehicle and a good price, especially for the level of service provided. Would highly recommend both the dealership and Maria in the future.

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We took our car in for service and thanks to Tim, we walked out with a new car. Everyone was very helpful, Tim, Joe, Phil, and Katie. We are always happy with the service that Lexus provides, but this time, it was EXCITING! Tony in service was cool too.

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