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Med Center Mazda
Pelham, AL
3,430 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first.
We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,430 reviews
November 09, 2025
The salespeople and management were both helpful and low pressure. They seemed more interested in developing a repeat customer than making a one-time sale. pressure. They seemed more interested in developing a repeat customer than making a one-time sale. More
by todd.cotton
Verified Customer
November 08, 2025
Good, but lack of communication on when vehicle would be ready. Had to call several times to get an answer. ready. Had to call several times to get an answer. More
by yamstan
Employees Worked With
November 07, 2025
This was my first time coming to Med Center Mazda. The staff was great. Gerald kept me updated on my car. The cashier was even kind enough to put me in a loaner car. Bottom line…my experience was gre The staff was great. Gerald kept me updated on my car. The cashier was even kind enough to put me in a loaner car. Bottom line…my experience was great. More
by powell.tp
Employees Worked With
November 07, 2025
Bobby did a great job of explaining the procedures needed in this large service that was due on my CX-5-- They worked thru the time frame he estimated and finished on time. in this large service that was due on my CX-5-- They worked thru the time frame he estimated and finished on time. More
by martavant
Employees Worked With
Bobby Bolen
November 06, 2025
Incredible and caring customer service. They go above and beyond to make sure the customer is taken care of. I have never had better customer service at a car dealership. I can't express en They go above and beyond to make sure the customer is taken care of. I have never had better customer service at a car dealership. I can't express enough how grateful I am for how they treated me and the quality of service I received on my car. More
by mmorris220
November 06, 2025
My car is making a grinding noise that it was not making before I brought my car in. I called this morning to let y'all know and left a message and nobody had called back before I brought my car in. I called this morning to let y'all know and left a message and nobody had called back More
by Michael@280signs.com
November 05, 2025
Bob made sure my issues were corrected. It was so much better than other service centers where they ignored my requests. The mechanic was also very courteous and knowledgeable in the video It was so much better than other service centers where they ignored my requests. The mechanic was also very courteous and knowledgeable in the video inspection and it was the best video of an inspection I have seen so far. More
by rafay.siddiqui
Employees Worked With
Bob
November 05, 2025
The med center Mazda dealership was incredibly helpful, responsive, and worked with me every step of the way. They made the experience pleasant and was very accommodating whenever further issues arose with responsive, and worked with me every step of the way. They made the experience pleasant and was very accommodating whenever further issues arose with my car More
by loganbrower75
Employees Worked With
Tyler
November 04, 2025
Excellent customer service and support The financial department was very helpful with my extended warranty information so my windshield could be replaced. department was very helpful with my extended warranty information so my windshield could be replaced. More
by emonroe60
