My wife and I recently purchased a 2009 Chevy Equinox. The buying experience was perfect. We started the process with Ed on Wednesday night and closed the deal with Billy on Thursday afternoon. The price was perfect, they were able to get us no money down, and the monthly payment was $80 below what we budgeted for. After the purchase was complete, I began receiving e-mails letting me know that we were apart of the family now and they would take care of us even after the purchase. I e-mailed back and let them know that I noticed a few issues after we drove away. I was then told to bring the vehicle by and the problems would be taken care of, which I did. I began to try to explain what I found to which I was cut off and asked for they key. I was then told that it would be at least an hour before they could get to it. It seemed like he was trying to get me to leave. I told him I could wait. About an hour later, he brought my keys back and said that they were able to fix one of the issues because they would have to order the part. I began to ask about one of the other issues to which I was rudely cut off. He raised his voice at me and said, "I told you that you bought it as is, I told you we would fix the lights and that's it." I had nothing else to say to him and walked out of the store with my 1 year old daughter. My final verdict, don't send me an e-mail offering to take care of me if you are just going to treat me like dirt with I do come by.
I Recommend This Dealer:
Did you find this review helpful?