Melton Sales Ram Chrysler Dodge Jeep - Service Center

Awesome service! Ashlee is amazing! She’s always on top of things. Checks in with you and gives updates while you wait. Always in and out quicker than the estimated wa Ashlee is amazing! She’s always on top of things. Checks in with you and gives updates while you wait. Always in and out quicker than the estimated wait. More

Parts on back order The parts to fix my Jeep were on back order. They were very up front about this and did give me a time line. John was my contact person. Very helpf The parts to fix my Jeep were on back order. They were very up front about this and did give me a time line. John was my contact person. Very helpful and courteous. Great customer service. I just wish that at some time I would've received a phone call about my parts. I was the one that had to call and check on delivery. Funny enough, they just happened to be there the day I called. Maybe a little more communication with follow up would be appreciated. Just an "I know you're still waiting, but it's still not here" would've been nice. My part had a 30 backorder. While I know that's not something they can control, follow-up would've been nice. Other than that, EVERYONE was wonderful. More

Good experience Enjoyed dealing with all employees of Meltons sales. The only complaint I have is the service area waiting room needs to be updated for your employees Enjoyed dealing with all employees of Meltons sales. The only complaint I have is the service area waiting room needs to be updated for your employees and customers. More

Always professional & efficient. The service manager processes you in quickly, finds out your needs & gets the work done as promised. They always find out if you are waiting or need t The service manager processes you in quickly, finds out your needs & gets the work done as promised. They always find out if you are waiting or need transportation & respond accordingly. More

Excellent and friendly service I truly enjoy my experience at Melton. They are friendly and keep you informed of the status of your car for the express lube. I definitely recommend I truly enjoy my experience at Melton. They are friendly and keep you informed of the status of your car for the express lube. I definitely recommend them. More

ALWAYS A PLEASURE Ashlee in service always goes above and beyond and should be commended for her excellent customer service skills! I will always take my Dodge in when Ashlee in service always goes above and beyond and should be commended for her excellent customer service skills! I will always take my Dodge in when she's on shift! More

One Dealer to Another. I am the current GSM at Seminole Ford in Seminole Oklahoma. My son drives a Jeep Wrangler, he's 19 years old. Travelling to Claremore, he experien I am the current GSM at Seminole Ford in Seminole Oklahoma. My son drives a Jeep Wrangler, he's 19 years old. Travelling to Claremore, he experienced trouble with his Jeep. The staff @MeltonSales was kind, courteous, and treated Jack as if he were a millionaire. I can't say how much I appreciate your staff taking good care of him, and getting him back on the road ASAP. You are all appreciated. Amanda Ray GSM, Seminole Ford More

Excellent Service - Great Communication I recently drove into Melton Service Center for an oil change. I was greeted by a service associate quickly and professionally. I indicated that I w I recently drove into Melton Service Center for an oil change. I was greeted by a service associate quickly and professionally. I indicated that I would be around the dealership while the service was conducted. He indicated it would be about an hour. He took my cell number and promised to call when the vehicle was ready or if he needed to discuss something. In approximately 40 minutes, I was called. My car was ready. I checked out and he explained what all was done and that my tires were in need of replacement. We discussed tires and he presented several options. Again, very professionally, no pressure. He printed the options for me to consider. I could not have asked for a better experience. More

Great Staff is on time, friendly, understanding and easy to work with, free water wifi, reward oil changes, after hours for working individuals, does what Staff is on time, friendly, understanding and easy to work with, free water wifi, reward oil changes, after hours for working individuals, does what we request, NO surprise bills! More

Very easy scheduling and timely repiars I recently took my Ram 2500 in for some recall work. From the first call to schedule, to getting the service work done. It was a breeze. Ashlee was ve I recently took my Ram 2500 in for some recall work. From the first call to schedule, to getting the service work done. It was a breeze. Ashlee was very good to schedule with. I spoke with her at the shop also. Very friendly. Also spoke with John and Matt. Very friendly and accommodating. I own both Ram and Jeep products, bought at Melton's. Wouldn't go anywhere else. More