Mentor Nissan

I drove 200 miles to purchase my car from Sunnyside Nissan. I got there and my car was ready for me to test drive. While doing the paperwork with Phil, Matt offered to buy my parents and I lunch for Nissan. I got there and my car was ready for me to test drive. While doing the paperwork with Phil, Matt offered to buy my parents and I lunch for driving so far. We walked down the street to have lunch and during lunch it started to pour down rain so Phil called me and offered to pick us up whenever we were ready. When we arrived back at the dealership all of the paperwork to purchase my vehicle was ready to go. All I had to do was sign everything. This was only my second time purchasing a vehicle from a dealership but the experience at Sunnyside far exceeded my expectations. It was definitely worth the 7 hour drive there and back to purchase my car. All of the staff were very friendly and helpful. More

Sunnyside Dealership was very welcoming and helpful in my vehicle purchasing experience. The sales department was very warm and complaisant and went above and beyond to ensure that I made the purchase that vehicle purchasing experience. The sales department was very warm and complaisant and went above and beyond to ensure that I made the purchase that best suited my needs. I would recommend this dealer to anyone shopping in northeastern Ohio. More

I had a very great time during purchasing from Mentor Nissan Sunnyside. Everyone is very nice and professional. Mentor Nissan Sunnyside is not the first dealer I have been communicated with, but it is ab Nissan Sunnyside. Everyone is very nice and professional. Mentor Nissan Sunnyside is not the first dealer I have been communicated with, but it is absolutely the best one. I feel very satisfied. They had a big welcome sign at the door specially for me, and showed me the vehicle very professional, helped me apply financing, helped me change my insurance policy. They had the car pulled up front, fully fueled, and ready to go. All in all, even though it's more than 80 miles away from my home, I would undoubtedly recommend my friends to this dealer to buy vehicles. More

We went to the dealership to test drive the Maxima. We had been at several dealerships that day in an effort to find a new car. The experience at Sunnyside was awesome. The salesman, Frank Palcsik, was had been at several dealerships that day in an effort to find a new car. The experience at Sunnyside was awesome. The salesman, Frank Palcsik, was very low keyed. His lack of pressure and knowledge of the Maxima turned a test drive into a sale. We did not plan on purchasing a vehicle that day. Obviously the car was a great value for the price, but Frank's personality had a big part in our decision to buy. I would absolutely recommend Frank and Sunnyside to any family member or friend in the market for a car. More

My wife and I bought our used Altima in mid January 2011. We were treated extremely well by Kathy Saywell. She was well informed and very curteous. We bought the extended warranty which fortunately we have n We were treated extremely well by Kathy Saywell. She was well informed and very curteous. We bought the extended warranty which fortunately we have not had to use yet. But it does give a measure of comfort knowing that the extended coverage is in place. I would highly recommend Kathy and her Nissan Sunnyside team to any of our friends. Bill Mawby More

Rob Gunther was really great to work with. He definitely went above and beyond to help me. My previous car had been totalled out in an ice storm this past early February (2011), and for me, I had only so m went above and beyond to help me. My previous car had been totalled out in an ice storm this past early February (2011), and for me, I had only so much time alloted with my Insurance Company, for a rented car. So, I needed to get another car pretty quickly. Mr. Gunther was very helpful and understanding of my "unique" situation. He also essentially allowed me to get "GAP" insurance on my vehicle, using non-normal, above and beyond helpfulness for me. I definitely want to thank Mr. Gunther for his help, and great customer service! When it was all said and done, I drove off in a 2009 Pontiac G-6, with only 7,700 miles or so....It was almost a brand new car for a used car price. It worked out quite well, thanks to Mr. Gunther's professionalism and help! I would recommend him highly. More

I always thought that working with dealerships was a pain because of the pushy salesmen. This was my first experience buying a car and to my surprise, Sunnyside was exactly the opposite of what I expected. because of the pushy salesmen. This was my first experience buying a car and to my surprise, Sunnyside was exactly the opposite of what I expected. Since I live in Pittsburgh, PA, I didn't want to make the drive out to Ohio without knowing that I could get a fair price. Phil, the salesman we spoke with over the phone, said that our price range was doable for the car I wanted. Sunnyside went above and beyond - they offered the car to me at a price a lot lower than I was willing/expecting to pay. They were so accommodating too. They let me take the car home that day even though I didn't have the title to may trade and they gave me a few extra days to get my finances in order. On top of that, they treated us for lunch. Everyone was so friendly and they made it such a pleasant experience for me. I would definitley go back to Sunnyside and I have been reccommending all of my friends to go there for a car too! More

I had a wonderfl experience last year with this dealership. I saw a car adertised online and inquired about it. When I tol them I lived in Lakewood (which is about a half hour away from Mentor) t dealership. I saw a car adertised online and inquired about it. When I tol them I lived in Lakewood (which is about a half hour away from Mentor) they said they'd be happy to drive the car to my home for me to see it and test it. I subsequently purchased the car. I did not feel pressured to purchase an extended warranty, the way some dealers can make you feel. They even helped me transfer all my belongings out of my old leased car and put them into the used car I was purchasing. They were extremely gracious and helpful and I would highly recommend using this dealership. More

When I first got to SunnySide, I was on caution that it would be a big dealership that only cared about making the sale and not so much about the customer. But when I met Jeddy, my salesman, he made me fee would be a big dealership that only cared about making the sale and not so much about the customer. But when I met Jeddy, my salesman, he made me feel like we'd known each other our whole lives and we were at our old stomping grounds. He never pressured me, and answered any questions I had but never tried to make anything up. There were a few questions I asked about the truck I was looking at he didnt know, but he told me just that. He didnt try and make up an answer or sugar coat it, he just told me he didnt know. I was looking at a used Dodge Dakota, so it was very understandable about a Dodge truck at a Nissan dealer. The truck was spotless, and looked very well prepared, unlike many trucks Ive seen on dealer lots. Even though the price on the Dakota was very reasonable, Jeddy did what he could to drop the price $500 because I had told him in friendly conversation I was an active duty Marine. My ride was running a little late as Id been dropped off to look at the truck, so after Id finalized the paperwork, I wouldve been sitting around. Instead, Jeddy let me test drive a 350z, to eat up the extra time, full knowing I wouldnt be buying it. Even after the sale was made, I was called monthly for 6 months to simply check how the truck was doing and how I liked it, even though I had no warranty that had lasted that long. This was by far the best experience Id had with a car dealership. They were all very friendly and made me feel at home. The next time I end up buying another vehicle, SunnySide Nissan will be the first place I go looking based off of their customer interaction. More

I was very pleased with my experience in the purchase I I was very pleased with my experience in the purchase I made from SunnySide Nissan in Mentor,Ohio. This was my first experience buying a car usin I was very pleased with my experience in the purchase I made from SunnySide Nissan in Mentor,Ohio. This was my first experience buying a car using the internet for conversation. Phil and I only emailed back and forth in the beginning of my decision process. This was necessary because I live a good hour and twenty minutes from them. Phil agreed to meet me half way with the car and the dealership was very accommodating to make me feel that they were the right dealership for me. I really appreciated a personalized folder that presented the cars history and maintenance. When Phil and I set a date for delivery of the vehicle, everything was ready, the car was prepared for delivery, I was introduced to the service department and was offered a complimentary first oil change. Very clean dealership and professional staff. I would recommend to anyone looking for a great car purchase experience. More