Merced Toyota

Service Great place to service my Lexus, with thorough multi point inspection and quick oil & lube service every time. Good pricing and detailed explanation o Great place to service my Lexus, with thorough multi point inspection and quick oil & lube service every time. Good pricing and detailed explanation of work performed. More

They gave us what we wanted We looked over the lot of car inventory, talked with the representative as how much we had to spend and he found exactly what we wanted! Thanks Toyot We looked over the lot of car inventory, talked with the representative as how much we had to spend and he found exactly what we wanted! Thanks Toyota More

Shopping locally When shopping for my new car, I looked at numerous places. I found what I was looking for but it was at a dealership out of town. I went to the loca When shopping for my new car, I looked at numerous places. I found what I was looking for but it was at a dealership out of town. I went to the local Toyota Dealership and told them what I wanted and the price I had been quoted. They were able to meet that price and did so with very friendly and caring attitudes. From sales to service, they are excellent! More

Thumbs up Best place in town I won't take my vehicle anywhere else. Jennifer and Richard in service department always helpful and friendly. Techs are knowledgea Best place in town I won't take my vehicle anywhere else. Jennifer and Richard in service department always helpful and friendly. Techs are knowledgeable and friendly as well. More

I always get fast service, and very good customer service I am always treated with excellent customer service at Merced Toyota. Rob Hampton and his staff are always very courteous and very professional, and I am always treated with excellent customer service at Merced Toyota. Rob Hampton and his staff are always very courteous and very professional, and excellent to work with. More

Merced Toyota service and especially THE PARTS DEPARTMENT I always have our vehicles serviced at Merced Toyota, because of their promptness, friendliness, and efficiency with both of our vehicles. A special t I always have our vehicles serviced at Merced Toyota, because of their promptness, friendliness, and efficiency with both of our vehicles. A special thanks to Cheng Vang and his management and his parts Department. They are helpful, prompt and efficient! We LOVE our Merced Toyota Dealership! More

Frustrating!!!! My parents went to the service dept. to get a recall done on their Tacoma. They had an APPOINTMENT!!! They are both in their "80's" (with health relat My parents went to the service dept. to get a recall done on their Tacoma. They had an APPOINTMENT!!! They are both in their "80's" (with health related issues) and had driven over an hour to get there. They sat there at the dealership "4 HOURS" waiting for their pickup to be finished, only to then be told that "NOTHING" had been done on their vehicle because the dealership did not have enough parts to fix their truck. WTH!!! Why didn't they call them and tell them, before they drove over an hour (both ways) and waited there for 4 uncomfortable hours!!!!!! I am beyond angry at the very poor customer service of this service department!!!! More

awesome service My service was completed in the expected time and Jennifer provided excellent customer service. Rob Hampton is doing a great job managing the service My service was completed in the expected time and Jennifer provided excellent customer service. Rob Hampton is doing a great job managing the service dept! I service 2 of my vehicles here and I wouldn't think of going anywhere else. More

Excellent service! My vehicle was completed prior to the projected time. The service staff was polite, knowledgeable and nice and I was offered a shuttle ride even thou My vehicle was completed prior to the projected time. The service staff was polite, knowledgeable and nice and I was offered a shuttle ride even though I didn't need one while waiting in the lobby area! More

Friendly & professional! Appreciate the wonderful service & follow-up by the sales & service staff at Merced Toyota. I have been satisfied with my experiences with the service Appreciate the wonderful service & follow-up by the sales & service staff at Merced Toyota. I have been satisfied with my experiences with the service department as well. More