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Mercedes-Benz Of Kansas City
Kansas City, MO
816 Reviews
Thank You for Choosing Mercedes-Benz of Kansas City
Finding the right car dealer can sometimes be a complicated process, but when it comes to buying new, often times it comes down to the brand that you are thinking about buying. Even though you may be coming to us for the Mercedes-Benz brand first and foremost, we will always work hard to exceed your expectations. We want you to be completely comfortable while you are browsing through our inventory. You don’t want any surprises, and neither do we.
Come to Mercedes-Benz of Kansas City, and we will help you learn all about these amazing Mercedes-Benz vehicles. We always take the time to assist our customers on a one-on-one basis. You deserve individual attention when you are out there buying a car, especially one bearing the Mercedes-Benz name. From our Kansas City location, we serve all of the surrounding areas including Lee’s Summit in Missouri and Olathe, Leawood, and Overland Park in Kansas.
Whether you are searching for a Mercedes-Benz C-Class, E-Class or S-Class, we can help you find your perfect Mercedes-Benz match. We also have a wide assortment of other Mercedes-Benz vehicles including SUVs like the GLE and GLS, four-door coupes like the CLA, and Roadsters like the SL-Class, and even Metris vans. If there is a Mercedes-Benz that you need, then chances are we have it in stock just waiting for you here in Kansas City. We hope to see you soon, and we can’t wait to help you get behind the wheel.
We know that some people may not be ready for a new vehicle just yet, and that’s fine. For that reason we have stocked up on a variety of pre-owned options including many Mercedes-Benz vehicles. We know that our customers come to Mercedes-Benz of Kansas City because they want quality, luxury, and performance, and that is exactly what they will find with our pre-owned inventory. So come down to see everything that we have to offer right here in Kansas City.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 816 reviews
March 25, 2024
After purchasing a certified pre-owned GLE450 from MB of KC, I took it in for the first oil change at another MB dealership only to find that MB of KC service department that had done an oil change as part KC, I took it in for the first oil change at another MB dealership only to find that MB of KC service department that had done an oil change as part of the certification process had over-torqued the bolts to the access panel, which required they be cut out and replaced. I ended up having to pay over $600 for an oil change. While the loc al dealership never should have charged me for that work and would refused to reimburse me for what should be just customer courtesy, when I asked that MB of KC to reimburse me for the other service department's work, they stepped up and are sending me a check even though it's something that they would never have charged me for in the first instance. Brad Farjado was an advocate for me as the customer and makes customer satisfaction a priority before, during and after a sale. More
by MB Newbie
Helpful February 29, 2024
The dealership was very accommodating and sincere. I found this dealership to be fair and straightforward in negotiating the transaction. It was a pleasant experience. I found this dealership to be fair and straightforward in negotiating the transaction. It was a pleasant experience. More
by sdpalmisano
February 19, 2024
We received excellent service throughout the shopping and buying experience. Bliss Kim was a wonderful salesperson to work with. buying experience. Bliss Kim was a wonderful salesperson to work with. More
by queenbee1
February 13, 2024
The entire sales and financing team were extremely engaged to deliver the vehicle we sought. Within 10 days of our firs contact the sales team identified a vehicle ( color and equipment ) we sought , engaged to deliver the vehicle we sought. Within 10 days of our firs contact the sales team identified a vehicle ( color and equipment ) we sought , had it delivered to KC and completed the financing and delivery of the vehicle to us. An enjoyable and seamless process. More
by Frank Costanza
February 09, 2024
Dealership sales and purchasing process was top notch - very straightforward negotiation. Finance process well done and laid back. very straightforward negotiation. Finance process well done and laid back. More
by jmf2100
January 20, 2024
Everyone here were welcoming, knowledgeable and not "salesy". Max is the reason we returned. He is factual, personable-- not your typical sales person. The Service area is top knotch. When picking up y "salesy". Max is the reason we returned. He is factual, personable-- not your typical sales person. The Service area is top knotch. When picking up your car, every part of your car is explained to you by Jessie--what a great guy; we appreciated him so very much! More
by carrie.ohern
January 19, 2024
I recently moved to the area from another part of the state. I only needed an oil change but could never get through to the service department. When I called the first time I was switched from person to state. I only needed an oil change but could never get through to the service department. When I called the first time I was switched from person to person. The second time I called I was sent to new cars' When I was finally sent to the service department all I got was a voice mail. Thankfully I only wanted a maintenance issue and not stuck on the side of the road in a dangerous spot and need real help, Seems like I would be better to take the vehicle back to Columbia where I bought it, Don't see myself wanting to get any repairs done here, More
by stco131
Employees Worked With
Never talked to any employee other than phone operator, That was the problem
January 14, 2024
The service is great。People here are very welcoming，This is the best dealer I have ever seen。 is the best dealer I have ever seen。 More
by Wangmingrui888
Employees Worked With
January 02, 2024
The sales staff and dealership were great! The test drive was smooth, and the buying process was easy. The test drive was smooth, and the buying process was easy. More
by Kimberly
Employees Worked With
