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Mercedes-Benz of Anaheim

Anaheim, CA

Overview
Reviews
4.8
1,364 Reviews
Call Dealership (714) 777-1900
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5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,364 reviews

September 01, 2023

Pleasant service engineer (Brian Kim) well informed and willing to take extra time to listen to my requests. Very happy with the service work and warranty work - done on time as promised - great job. More

by colin.birtles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kim
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Sep 07, 2023 -

Mercedes-Benz of Anaheim responded

Thank you for choosing Mercedes-Benz of Anaheim! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Brian and his dedication to providing you with an excellent service experience. We look forward to seeing you on your next visit!

August 30, 2023

Great customer service. I would use them again. Thank you for being honest. That’s it. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Sep 01, 2023 -

Mercedes-Benz of Anaheim responded

Thank you for the Five-Star review and for choosing Mercedes-Benz of Anaheim. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 26, 2023

The service department and my service advisor were very helpful an efficient. I’m very pleased with my experience and would recommend them anytime. More

by MRobinson.aud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellen
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Sep 06, 2023 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 25, 2023

Excellent service and very thorough love the video showing how they checked my car today More

by Lindalee44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 26, 2023 -

Mercedes-Benz of Anaheim responded

Lindalee, we are excited to hear that we were able to provide you with an enjoyable experience. Thank you for your business. We look forward to the opportunity to assist you again in the future.

August 22, 2023

As a Director of Customer Care I don't generally find myself this side of a complex issue. I needed a hard to find control unit. The part was no where to be found with no eta. MBA rallied to locate the p More

by matothek
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Sep 21, 2023 -

Mercedes-Benz of Anaheim responded

Thank you for choosing Mercedes-Benz of Anaheim! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

August 18, 2023

Expedited service with first class estimate and repairs. Top Tier Dealership available to everyone. Everyone is treated like a VIP! More

by Destinationrb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hyun
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Sep 01, 2023 -

Mercedes-Benz of Anaheim responded

Thank you for the Five-Star review and for choosing Mercedes-Benz of Anaheim. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 18, 2023

The service crews are very kind with professional work direction and service was done timely and perfectly. More

by Sea young chung
Recommend Dealer
Yes
Employees Worked With
Brian Kim
Report | Print
Aug 26, 2023 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 15, 2023

Convenient- good employees- very friendly- never had a bad experience - have been a customer for 30 yr s More

by Willie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Bartling
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Aug 18, 2023 -

Mercedes-Benz of Anaheim responded

Willie, we are very happy we could provide you with a positive experience! Thank you for your continued business.

August 11, 2023

Greeted promptly, video on recommendations was thorough, service writer was friendly knowledgeable and responsive. Time needed for service was reasonable.Parts arrived on time, and were installed quickly. R More

by Shellylazoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Soto
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Sep 17, 2023 -

Mercedes-Benz of Anaheim responded

Mercedes-Benz of Anaheim is very grateful for your patronage and is very pleased to hear that we could provide you with an exceptional service experience! We will continue to look forward to the pleasure of serving you again in the future!

August 11, 2023

Phenomenal customer service by the service department! Gained my loyalty! Went above and beyond…thanks! More

by C43
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellin
Report | Print
Aug 25, 2023 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words for our staff! We are very happy to hear that we were able to provide you with an enjoyable experience!

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