Mercedes-Benz of Asheville

new purchas First purchase from Skyland Automotive and it was a pleasant experience as the staff was kind and accommodating. Skeeter made the whole experience fo First purchase from Skyland Automotive and it was a pleasant experience as the staff was kind and accommodating. Skeeter made the whole experience for me and my husband. She was great to work with as well as warm and welcoming. We plan on being repeat customers. Thanks More

Great Experience Our salesperson was knowledgeable, pleasant and very easy to work with. All of our questions were answered and any concerns or needs addressed. The Our salesperson was knowledgeable, pleasant and very easy to work with. All of our questions were answered and any concerns or needs addressed. The rest of the staff was positive and helpful. No pressure and very considerate. More

Great experience This team is awesome! Went not knowing exactly what model we wanted and worked with Skeeter Coin (Automotive Sales Specialist) and Tony Sellers (Mana This team is awesome! Went not knowing exactly what model we wanted and worked with Skeeter Coin (Automotive Sales Specialist) and Tony Sellers (Manager). They were fantastic as we test drove not only 2 models, but 4 vehicles all together. Generally, we will just have vehicles delivered, but this experience was great. We were in and out in less than 3 hours, on a Saturday! We got a great price (compared to all the target prices on the internet) and awesome service. Their staffs attention to detail was very impressive, they personally introduced us to anyone in their organization that we may need to call in the future! Thank you all for our 2 new cars, will definately promote Skyland Automotive. More

Please take original service review off site Please take my original review off your site. I was called by the Service Manager and given a refund for the charges. I would go back to this Dealer a Please take my original review off your site. I was called by the Service Manager and given a refund for the charges. I would go back to this Dealer and received satisfaction for the original charge. More

Outstanding Experience Brad Belcher was exceptional in providing us with accurate information and locating the perfect vehicle for our family! He actually made the process Brad Belcher was exceptional in providing us with accurate information and locating the perfect vehicle for our family! He actually made the process enjoyable for us all! We will definitely work with him again in the future, even though we live 60 miles away! More

Brad Belcher does it again! In my search for the perfect car/truck, Brad and the crew at Skyland have been beyond invaluable. Brad and his sales colleague Chris Jordan were incr In my search for the perfect car/truck, Brad and the crew at Skyland have been beyond invaluable. Brad and his sales colleague Chris Jordan were incredibly patient with me, allowing me to test drive any number of vehicles before settling on a 2015 Mercedes-Benz ML 400. As always, Brad was honest and straightforward beyond measure. When Brad says that he "works hard for his customers" this is not car salesman doublespeak, but 100% the honest truth. Dwayne, as always, was very fair with my trade-in with Tony Sellers throwing in a great deal on the new Benz. I've since learned that Skyland is a family-owned business, not one of those megalithic "chain" dealerships that you find in every city and town in North Carolina. The family approach in the way of hard work and loyalty shows from the salesmen and women on the ground, in the financing department and with the sales managers. As an example, my older IPOD would not work with the cord supplied by Mercedes. One of the salesman NOT involved with the sale and with nothing to gain financially, took 15 minutes of his valuable time (and consulted with Tony) and they literally took a cord out of a brand-new Mercedes and gave it to me so that I could jam with my tunes in my incredible new Mercedes SUV. I would recommend this dealership and Brad Belcher and crew without reservation as this is my fourth car from this incredible dealership. More

Best car buying experience in my life I have probably bought about twenty new cars in my life. This was by far the most pleasant experience I have ever had. Prior to going to Skyland I v I have probably bought about twenty new cars in my life. This was by far the most pleasant experience I have ever had. Prior to going to Skyland I visited several dealerships in Atlanta. Even after meeting salespeople in person most never bothered to followup with a call or email. Skyland's Sam King responded to my email query before I visited and proceeded to answer every question I had before I ever got to the dealership. He was thorough, gave correct answers, was fair in his dealings, made me feel important and wanted as a customer. When we went for a test drive he did a thorough unhurried demonstration of the car to my wife (the real buyer) even though we were late driving there from Lake Toxaway, NC due to a storm and the dealership closed soon after our arrival. He stayed after hours to write up the deal, our first ever lease deal which required answering several questions for us about leasing basics, and the F&A manager, Jan Perkins stayed late too to finalize the details. If we are as happy with the Mercedes ML350 as we are with Sam, Jan and Skyland Automotive, we will probably never go anywhere else to buy a new car. We also had a Mercedes SL purchased at a dealership in Atlanta serviced the day we picked up the ML350 at Skyland. Service was excellent too. This may be a small Mercedes Benz dealership compared to the big city stores but they are the one you want to go to. PS: I rated price 4 stars simply because I believe there could always be a little bit more to be had but we felt Ok about the price we got. More

It's all good! The associates at Skyland couldn't be more accommodating. Jeremy was great to work with and not only made it easy but fun. I would return to Skyland t The associates at Skyland couldn't be more accommodating. Jeremy was great to work with and not only made it easy but fun. I would return to Skyland to purchase again and I would definitely recommend them. More

Brad was an excellent salesman, showing concern for our priorities and questions. He made a special effort to meet our expectations on the value of two trade-in vehicles even though only one was there. O priorities and questions. He made a special effort to meet our expectations on the value of two trade-in vehicles even though only one was there. Once we had agreed on the purchase, he knew exactly what had to be done in terms of titles, insurance, and further types of service. Sena was most helpful in completing the insurance tasks and was even able to offer us a much lower price on coverage. The entire team at Skyland was friendly and helpful. More

This is our third purchase of a Mercedes Benz. We value the attentive and helpful service of Jeremy, our sales person. He always goes out of his way to make sure we buy the vehicle we want and need at the the attentive and helpful service of Jeremy, our sales person. He always goes out of his way to make sure we buy the vehicle we want and need at the very best price. We are always treated well by the entire staff who transform the difficult and lengthy process of buying a new care into a relaxing and enjoyable experience. More