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Mercedes-Benz of Atlantic City

Egg Harbor Township, NJ

4.8
1,551 Reviews
Why Mercedes-Benz of Atlantic City Since 1987, the staff at Mercedes-Benz of Atlantic City have committed ourselves to providing our Cape May, Vineland, Hammonton, Jersey City, and Egg Harbor neighbors with the same level of satisfaction they expect from their Mercedes-Benz vehicle. With an expansive new showroom, more comprehensive inventory, a larger parts and service department, and more options for the kinds of services we provide, you’re sure to find what you need.
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6623 Black Horse Pike

Egg Harbor Township, NJ

08234

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Showing 1,551 reviews

March 26, 2020

Wonderful experience! I received excellent customer service at Mercedes Benz of Atlantic City. I worked with Rich Breitweiser, and he is an asset to your company. He is not More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Breitweiser and Dante
Mar 26, 2020 -

Mercedes-Benz of Atlantic City responded

Jackie, It's fantastic to hear that Rich and Dante provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Atlantic City! Aaron Smith

March 24, 2020

As a first time Mercedes owner and having only been involved with Damon Lewis of Atlantic City, his customer service skills are outstanding. He makes me feel important, nothing is a bother and the serv More

by KEN.WENSEL
Recommend Dealer
Yes
Employees Worked With
Damon Lewis
Mar 24, 2020 -

Mercedes-Benz of Atlantic City responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Atlantic City, we look forward to having you as one of our valued customers for many more years to come! Amy Hamilton

March 22, 2020

Excellent service Kevin Rossi and the service team have provide exceptional service. They stuck with a persistent problem and found a solution. My C300 is running lik More

by PLLEVASSEUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rossi
Mar 22, 2020 -

Mercedes-Benz of Atlantic City responded

We are very happy to have provided you with such a positive experience with Kevin and the rest of our service team! We sincerely value your business and look forward to your next visit. Amy Hamilton

March 21, 2020

Unknown Text Message A message displayed not seen before was indicated, and abled to be resolved under a diagnostic service charge. A very satisfying resolution to what co More

by D-TON-EY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rossi,Tina Lachina
Mar 21, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you for the review! We are so grateful that you trusted our team at Mercedes-Benz of Atlantic City, and we are proud that we provided timely and pleasant service. Safe driving! Amy Hamilton

March 21, 2020

I bought a used car and was told that it went through a 45 pt check. Was told everything was fine. I asked the dealer if the check engine light was going to come on when I drove away he said no. Two weeks More

by ed54italian
Recommend Dealer
No
Employees Worked With
Michael Liss
Apr 07, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you for taking the time to share your review, we are very sorry to hear that you were not happy with your experience. If you would be willing to discuss your concerns, please contact me directly. Amy Hamilton

March 12, 2020

Came for service and even bought a new car. Excellent service and sales associate. Clean and very organized. Highly recommend this dealership. Friendly in every way. More

by MRSUDSLAUNDRY1
Recommend Dealer
Yes
Employees Worked With
Joe Zalaf, Mark Bauers
Mar 12, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Atlantic City and congratulations on your new car! Regards, Aaron Smith

March 12, 2020

Great experience from start to finish! The entire staff was very helpful and kept me informed the whole time my vehicle was being serviced.A+ More

by TJBELLISSIMO1050
Recommend Dealer
Yes
Employees Worked With
Jason Chiarazzo, Jonathan Batt, Kurt Brown, Colin Mattis, Michael Liss, Chris Magarity, Mark Bauers, Dawn Obrien, Ryan Kinkade
Mar 13, 2020 -

Mercedes-Benz of Atlantic City responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you, Amy Hamilton

March 11, 2020

I brought my car in for service twice on January 29th and on 2/24/20 for a recall and different issues. Our service agent Kevin Rossi communicated every detail on the first service. When the car was towed du More

by LVIDALL2PC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rossi,
March 10, 2020

Service missed major issues with used car Good experience buying, having a very bad experience now. Be wary of used cars off of the lot from the old location. Bought a car (as is) that was re More

by skeetler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Bauers
Mar 11, 2020 -

Mercedes-Benz of Atlantic City responded

We are very sorry about the issues you are experiencing and thank you for bringing it to our attention. If you would be willing to reach out to management directly, we would like to discuss this with you and see if we turn it around for you. Thank you, Amy Hamilton ahamilton@yourmercedes.com

Mar 11, 2020 -

skeetler responded

Hi Amy: Thanks for the follow up. I'd be happy to have a discussion. I will email you directly. SK

March 07, 2020

Factory recall I'm sure that I responded to this already; but anyhow, yes, I was completely satisfied. They did the job quickly and the car was spruced up when they More

by EDBUTRYM
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't' remember the name of the guy at the service desk, but he was verry accomodating.
Mar 08, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you Ed, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Atlantic City, we look forward to having you as one of our valued customers for many more years to come! Regards, Amy Hamilton

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