I returned my loaner vehicle approximately 45 minutes after receiving my "your car is all ready" notifications. Annie was great - friendly, thorough, knowledgeable and efficient. My loaner was returned and the work on my car explained within 5 minutes of my arrival at the dealership. However, once my paperwork was finished, I had to wait about 35 minutes for my vehicle to be washed. Several service personnel were very attentive and sure to tell me my car was being washed and that was what was causing the delay. Because the wash was rushed, it was only partially completed, with spots still on the car and the seats not vacuumed. Maybe there is an opportunity to notify a customer that their car is ready once all the steps have been completed, including the wash?