Mercedes-Benz of Barrington
Barrington, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 AM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Very helpful sales team. Alex Blaul is a young man working in the Infinity dealership but remembered a conversation we had offsite and kept his eyes open for exactly the kind Alex Blaul is a young man working in the Infinity dealership but remembered a conversation we had offsite and kept his eyes open for exactly the kind of used Mercedes I had been looking for. However after a few test drives I opted for a new car instead. The new and used Mercedes sales managers and finance guy were very helpful. They also helped me with extended warranties for my old Mercedes which will now be getting handed off to a family member. More
Best I ever had at a dealership Helpful in every way Peter severance was my sales person I've been buying cars from Motorwerks for about 25 or 30 years, always a great and fun expe Helpful in every way Peter severance was my sales person I've been buying cars from Motorwerks for about 25 or 30 years, always a great and fun experdince. Recommend them to everyone I know More
Great experience. Everything went so smoothly and quickly. I absolutely love my new car! I had to travel a couple of hours to get to the dealership, but they had everyt Everything went so smoothly and quickly. I absolutely love my new car! I had to travel a couple of hours to get to the dealership, but they had everything ready so that I could get things handled quickly with no surprises.. They were very accommodating to my busy schedule. More
Great experience at Motor Werks of Barrington We recently purchased a car at Motor Werks of Barrington and applaud the service we got from Evan Finn, Ryan Durso and Bertolo. Each made the experie We recently purchased a car at Motor Werks of Barrington and applaud the service we got from Evan Finn, Ryan Durso and Bertolo. Each made the experience a positive and satisfying one. They were extremely knowledgeable and helpful, while quickly moving the process along. I highly recommend doing business with these people. Five stars. Sandra Riordan More
Customer Service Excellence In a world where great customer service is extinct, MotorWerks has it mastered. Ken Betts made my car buying experience a very happy one! I was extrem In a world where great customer service is extinct, MotorWerks has it mastered. Ken Betts made my car buying experience a very happy one! I was extremely impressed with his professionalism and knowledge of the vehicles. The rest of my experience ended with Tony Dee,,,He's a ROCKSTAR!!! I highly recommend MotorWerks & look forward to future purchases :) More
Do not buy remotely!!!! Wow. Wired the cash, had a service pick up the car the next day. Car arrived in Ohio with no temporary tag. Nice to look at , but had to park it i Wow. Wired the cash, had a service pick up the car the next day. Car arrived in Ohio with no temporary tag. Nice to look at , but had to park it in my garage!! Next day, got a call that, Ooops, we needed to complete papers to get a tag. Ok. Completed the papers, (no paid return envelope) and paid to have them expedited. Next week, Monday through Thursday, nothing. Made it to Friday and called. Ooops, our papers were sitting, unopened on a desk of a vacationing employee! (Still looking at the car in garage.) Promised to send the tags, Next Day Air, SATURDAY delivery. Saturday evening. Nothing. Called. Ooops, not sure what happened? I got the FedEx tracking number. Checked the FedEx site. They paid for "weekday" delivery. I'll get the tags someday on Monday. Maybe. Still looking at the car in the garage. That'll be almost two weeks of looking at this car in my garage. Listen, if a dealer wants to sell over the internet, they need to step up their game and FOLLOW THROUGH. Perhaps Motorwerks of Barrington is great with local transactions, but BEWARE if you are an internet buyer. More
SRT8. 2014 The price on the SRT was great. The Service there was great my salesman Andrew Richter was very knowledgeable of my vehicle. I was trading and t The price on the SRT was great. The Service there was great my salesman Andrew Richter was very knowledgeable of my vehicle. I was trading and the vehicle I was purchasing the waiting room area was very comfortable clean. I even get a better deal on my insurance while I was there . More
Great dealership Top quality personal service from every aspect of the dealership. Always professional and I have never left there disappointed. My wife and I have ask Top quality personal service from every aspect of the dealership. Always professional and I have never left there disappointed. My wife and I have asked ourselves on more than one occasion, why would we ever buy anywhere else. We do like our SLK!!! More
Friendly, not pushy and informative. Purchasing an automobile is not something a person looks forward too. The reputation car salesmen have is negative. All not true. It was a good exp Purchasing an automobile is not something a person looks forward too. The reputation car salesmen have is negative. All not true. It was a good experience. Andrew Richter, our salesman, was great, as well as Jeff, the general sales manager. What more could you ask for. More
Smooth Transaction While at the dealer for an oil change, I decided to walk upstairs and check out the new cars. Andrew was sitting nearest the car that I've had my eye While at the dealer for an oil change, I decided to walk upstairs and check out the new cars. Andrew was sitting nearest the car that I've had my eye on and we just started a simple conversation...that resulted in my test driving and purchasing a car. Andrew was very friendly, not pushy at all, and went out of his way to make sure that I was satisfied with the deal. Everyone at the dealer made sure that I was well taken care of. More