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Mercedes-Benz of Bellevue

Bellevue, WA

4.6
494 Reviews

11850 Bel-Red Rd

Bellevue, WA

98005

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Showing 494 reviews

February 23, 2024

Clean and comfortable, however the after purchase car service is horrible. It has taken several weeks to get assistance for a second key fob on a used car purchase. I spoke to the service department inde More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Henry Lau, Mark the general sale manager.
Feb 26, 2024 -

Mercedes-Benz of Bellevue responded

Hi Alex, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 249-7391 to discuss what we can do to help.

February 19, 2024

We worked with Tommy and he was very helpful, He guided us through the process of getting a new car. More

by Angrej
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy
Feb 21, 2024 -

Mercedes-Benz of Bellevue responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 16, 2024

They are awesome to help me handling everything. Several people gave me lots of solutions that I have to overcome to get the car without any further problem! More

by mskim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Pan
Feb 23, 2024 -

Mercedes-Benz of Bellevue responded

Hi, we are glad we could help! We hope you have a great day!

February 11, 2024

Nice accommodations, sales people “ok”, providing info re car functionality “unacceptable”ie no users manual provided, closing” on a sale “aggressive”, trade in value “poor”. All this for an expensive AMG 20 More

by Robertsg1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Neil, his boss, finance guy
Feb 14, 2024 -

Mercedes-Benz of Bellevue responded

Hi, thank you for taking the time to leave us feedback. Thank you for leaving feedback. Please reach out to us at (425) 249-7391 so we may identify ways to improve your experience.

February 09, 2024

Jeremy was very helpful and courteous. Transaction went smoothly and love my new car. Would recommend! More

by Garysoriano11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy
Feb 13, 2024 -

Mercedes-Benz of Bellevue responded

Hi, we're so happy we were able to help you out! Thanks again for the recommendation, and have an amazing day!

February 02, 2024

Most friendly and knowledgeable staff, sparkling clean showroom! I highly recommend any car buyer to visit Mercedes Bellevue for business. More

by murugu32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malvar Isaiah, Tommy Pan
Feb 03, 2024 -

Mercedes-Benz of Bellevue responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of Mercedes-Benz of Bellevue and we hope to be of service again in the future.

Feb 03, 2024 -

murugu32 responded

You're most welcome!

January 20, 2024

As promised over the phone that sales agent will give me a good deal. Loved the service and professionalism. More

by Mia.apeland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heru Tanjoto
Jan 23, 2024 -

Mercedes-Benz of Bellevue responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 07, 2024

I was really happy with the service I received. I appreciated the quick followups and detailed quotes provided on enquiry. More

by gautamanghore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorenzo Johnson
Jan 09, 2024 -

Mercedes-Benz of Bellevue responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 06, 2024

I’m really recommend Benz electric car EQB 250. It is reasonable price, conveniences and nice to enjoy to electronic car with Benz value. The most my favorite one is Free charging! It’s good for More

by freesia799
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 09, 2024 -

Mercedes-Benz of Bellevue responded

Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Bellevue. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 18, 2023

The service employees are always friendly and helpful and give me enough information to make the right decision. More

by fayeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tbd
Dec 19, 2023 -

Mercedes-Benz of Bellevue responded

Hi Fayeh, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

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