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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

Overview
Reviews
4.7
440 Reviews
Call Dealership (310) 210-7445

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 441 reviews

May 08, 2024

Great prompt service, couldn’t ask for more. They got the work done quickly and communicated well. More

by Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff
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May 09, 2024 -

Mercedes-Benz of Beverly Hills responded

We're delighted to learn that your experience was great! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 08, 2024

On time and work done as expected. Car is back looking the way it’s supposed to. More

by moshehazran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian
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May 09, 2024 -

Mercedes-Benz of Beverly Hills responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 06, 2024

Excellent service-everyone was professional and friendly. They fixed my 2 problems and returned my car when promised. My only issue is with calling service: very long hold times and annoying repetitive messa More

by allen.cohen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas Kroner
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May 08, 2024 -

Mercedes-Benz of Beverly Hills responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 06, 2024

Professional, easy to communicate with. Payed attention to what my questions were. Follow through and return of vehicle was excellent. More

by sandybeachtravel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas Kroner
Report | Print
May 08, 2024 -

Mercedes-Benz of Beverly Hills responded

We're delighted to learn that your experience was professional! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 05, 2024

Very professional. Delivered everything they promised. Jason handled my car and couldn’t be easier to deal with. Overall a very positive experience all around. More

by Longtime customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hallmark
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May 08, 2024 -

Mercedes-Benz of Beverly Hills responded

We're delighted to learn about your positive experience and the professional assistance provided by Jason! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 02, 2024

Pros, well run, courteous and knowledgeable. I would recommend and will return for service needs. More

by Mifee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Montejano
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May 03, 2024 -

Mercedes-Benz of Beverly Hills responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 02, 2024

I need my service done within the day and glad it was quick and efficient. More

by vic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliford
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May 03, 2024 -

Mercedes-Benz of Beverly Hills responded

We are glad your service was completed quickly and efficiently within the day! Thank you for choosing us!

Helpful
May 01, 2024

Michael Reyes makes every interaction with service department seamless. His communication is clear and concise. He’s solution oriented. The best service manager I’ve dealt with at MZB and I have been More

by Marks0915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Reyes
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May 04, 2024 -

Mercedes-Benz of Beverly Hills responded

That's wonderful to hear about your positive experience with Michael at our service department! We're thrilled that he made every interaction seamless with his clear and concise communication and solution-oriented approach. It's great to know that he's the best service manager you've encountered at Mercedes-Benz of Beverly Hills, especially as a long-time owner.

Helpful
May 01, 2024

Lindsay Goldberg from Beverly Hills Mercedes is amazing with customer service, she goes above and beyond for her customers. I am a happy owner of a CPO 219 W222 S450. Marina Martinez from service is my #1 More

by lukeg310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsay Goldberg, Marina Martinez
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May 04, 2024 -

Mercedes-Benz of Beverly Hills responded

Lindsay from Mercedes-Benz of Beverly Hills sounds like a gem! We're delighted to hear about your positive experience with her and how she goes above and beyond for customers. It's great to know that Marina from the service department is also providing excellent service for your maintenance needs. We're glad to have you as a happy owner of a CPO 2019 W222 S450 and appreciate your loyalty to our dealership. We're here to help and look forward to serving you again!

Helpful
May 01, 2024

Mark Oliver assisted with my service and was very helpful and attentive. Definitely feel fine hen he helps me with my services. More

by SB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Oliver
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May 03, 2024 -

Mercedes-Benz of Beverly Hills responded

It's great to hear that Mark provided you with such helpful and attentive service! We're glad that you feel confident and satisfied when he assists you with your services.

Helpful
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