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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

4.7
452 Reviews

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 452 reviews

March 01, 2017

Great service I had great experience on my service visit, My service technician did excellent job and my car is running good now. Always will Icome back to the sam More

by Alla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
February 28, 2017

Best dealer I been dealing with Nadia for the passed few years great customer service and great deals. I've recommended my whole family and friends and all wer More

by Moe3000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nadia
February 27, 2017

Very Good Very nice people at the service center. Joseph was great helping me with my car. Their staff always is trying to make sure you are taken care of. More

by maxdodd111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
February 25, 2017

Excellent Service Excellent customer service. NINA ORDINARTSEVA was very nice. Relaxing and comfortable atmosphere while waiting for car. Great refreshments offered. Pr More

by Jack123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NINA ORDINARTSEVA
January 06, 2017

AMAZING service! I'd ordered a new key for my Mercedes and Terry at the Service Center was my advisor - I can not praise this man enough. Not only was he extremely hel More

by StephanieC320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
November 11, 2016

Very pleased with the service Terry was very friendly and pleasant to deal with. He got the car in to service quickly and it was completed while I waited. I have always had a gre More

by joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry McKie
March 06, 2016

Best Car Buying Experience Ever I have been buying cars for 45 years and this was my best car buying experience ever. I found my 2014 E Class on Ebay motors and contacted Steve Brown More

by thenoyes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brown, Steve Bobak and Fuzzy Naseri.
January 26, 2016

WORST SERVICE EVER!! UNPROFESSIONAL!!!!! VERY UNPROFESSIONAL!! WORST DEALERSHIP I HAVE VISITED IN MY LIFE!!! RUDE & THREATENING!! CANT FIND WORDS TO DESCRIBE THIS UNPLEASANT PLACE!!! NO CUS More

by andy.kazazian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JORGE CORDON
December 18, 2015

bad service I have owned a Mercedes Benz for many years and have been going here for a long time. The service is not the same as before. You have to wait for 4 More

by Bezrapour
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joseph Yu
Dec 22, 2015 -

Mercedes-Benz of Beverly Hills responded

Hello there. This is Phil and I am the service manager here. I want to assure you that the part we ordered from Germany is necessary because our reassembly of the door was only a cosmetic patch until the part could arrive and we can fix your door handle correctly. Again the part is necessary to get your car back to 100%, it will fail if not installed. Please call if I can be of further service. Phil Fox - Service Manager (310)248-4259

December 09, 2015

Service department poor service. Service department has changed from prior good service. Took too long to repair, paid way over estimate, when there to pick up car it was not there an More

by mb guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Srrivice department Jesus and service manager
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