Mercedes-Benz of Beverly Hills

Very Good Very nice people at the service center. Joseph was great helping me with my car. Their staff always is trying to make sure you are taken care of. Very nice people at the service center. Joseph was great helping me with my car. Their staff always is trying to make sure you are taken care of. More

Excellent Service Excellent customer service. NINA ORDINARTSEVA was very nice. Relaxing and comfortable atmosphere while waiting for car. Great refreshments offered. Pr Excellent customer service. NINA ORDINARTSEVA was very nice. Relaxing and comfortable atmosphere while waiting for car. Great refreshments offered. Process was very fast! Will continue to come here for all car needs. More

AMAZING service! I'd ordered a new key for my Mercedes and Terry at the Service Center was my advisor - I can not praise this man enough. Not only was he extremely hel I'd ordered a new key for my Mercedes and Terry at the Service Center was my advisor - I can not praise this man enough. Not only was he extremely helpful, he just saved me a lot of money & gave my car a complimentary wash to boot. Everyone from the help desk to the coffee stand was nothing but sweet and lovely. I highly recommend you take your car here. Great place & great people. More

Very pleased with the service Terry was very friendly and pleasant to deal with. He got the car in to service quickly and it was completed while I waited. I have always had a gre Terry was very friendly and pleasant to deal with. He got the car in to service quickly and it was completed while I waited. I have always had a great experience with Mercedes Benz of Beverly Hills and this time was no different. Thank you More

Best Car Buying Experience Ever I have been buying cars for 45 years and this was my best car buying experience ever. I found my 2014 E Class on Ebay motors and contacted Steve Brown I have been buying cars for 45 years and this was my best car buying experience ever. I found my 2014 E Class on Ebay motors and contacted Steve Brown who runs their Ebay sales dept at Beverly Hills Mercedes Benz. I really appreciate the service Steve Brown gave me. He was very fair as we negotiated the price I would pay for the car. He was just so pleasant to deal with and helpful with everything. Steve was just the BEST!! I also had very good contact there with Steve Bobak (used car manager) and Fuzzy Naseri (finance) who were both very helpful with my car buying experience. More

WORST SERVICE EVER!! UNPROFESSIONAL!!!!! VERY UNPROFESSIONAL!! WORST DEALERSHIP I HAVE VISITED IN MY LIFE!!! RUDE & THREATENING!! CANT FIND WORDS TO DESCRIBE THIS UNPLEASANT PLACE!!! NO CUS VERY UNPROFESSIONAL!! WORST DEALERSHIP I HAVE VISITED IN MY LIFE!!! RUDE & THREATENING!! CANT FIND WORDS TO DESCRIBE THIS UNPLEASANT PLACE!!! NO CUSTOMER SERVICE AT ALL!!!!!! More

Service department poor service. Service department has changed from prior good service. Took too long to repair, paid way over estimate, when there to pick up car it was not there an Service department has changed from prior good service. Took too long to repair, paid way over estimate, when there to pick up car it was not there and ready as promised. Takes average of 10 minutes to get service department to answer telephone. This dealership has been going down hill from prior years in the service department. More

BEST SERVICE EXPERIENCE EVER. SERVICE-23 NEW CARS ,MANY USA DEALERS.THE BEST SERVICE EXPERIENCE I EVER HAD. ONE TO TEN,TWENTY. IT WAS MY SIXTH TRIP FOR SAME,ALL DIF.SERVICE PEOPLE. SERVICE-23 NEW CARS ,MANY USA DEALERS.THE BEST SERVICE EXPERIENCE I EVER HAD. ONE TO TEN,TWENTY. IT WAS MY SIXTH TRIP FOR SAME,ALL DIF.SERVICE PEOPLE.THIS WAS THE BEST .IT TOOK 50+ YEARS FROM MULTI DEALERSHIPS.THANK YOU,J.Y. More

DO NOT BRING YOUR CAR HERE...THEFT! I am a business man with not much time. My car (S550) was brought to this dealership (as we usually do) for service. Like most people, I did n I am a business man with not much time. My car (S550) was brought to this dealership (as we usually do) for service. Like most people, I did not empty my personal belongings from the car, included in those a Cartier sun glasses gifted by my wife on my birthday. Long story short, the sun glasses were stolen during the time my car was in service. We went back to the dealership asking them to find them or replace them if needed. It took 2 weeks for them to look into it and instead of coming back with an apology, they came back saying that they reviewed the video cameras on premises and they decided not to replace the glasses because they could not see someone taking them. Do they have cameras in the cars?! Bottom line calling me a liar, which is just outrageous! I have never experienced such an attitude. Monday I will review my legal options with my lawyer, probably will cost me more to sue them than the glasses are worth, but the fact that they are saying that I am lying versus recognizing their own theft problems (yes, I am not the first one facing this issue), makes it worth the trouble. It is unfortunate, yet someone needs to make them take theft of personal belongings as a serious matter. More