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Mercedes-Benz of Bloomington

Normal, IL

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9 Reviews

1430 Fort Jesse Road

Normal, IL

61761

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9 Reviews of Mercedes-Benz of Bloomington

August 08, 2024

I bought a 2022 Mercedes new and experienced a multitude of error codes from the vehicle, one of which makes the steering pull to the right while driving among other issues. After receiving 3 different lone More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar
March 19, 2024

NEVER BUY FROM THIS DEALERSHIP UNLESS YOU ARE A TOTAL DYI PERSON. Lies, no customer service, general ineptitude all around. "Under New Management" - more like under no management. Purchased car 45 days ag More

by digbysolutionsinc
Recommend Dealer
No
Employees Worked With
Wilson Johnson, Juan Prado, Nic McClintock
January 25, 2024

Never buy another Mercedes. Period. I purchased one at the beginning of 2023 and it has been nothing but problems. The way they make cars really hurts the dealerships now too. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All of Mercedes
May 16, 2022

Bought a new amg c43 Mercedes. It was supposed to have Run-flat tires. At 18,000. Miles we’ve had 2 flats, and a new battery. Buying new tires the quote was $1621.92 for pirelli Ru More

by Rebecca craig
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose
May 16, 2022 -

Rebecca craig responded

I am disappointed disgusted and sad to say I would never consider buying another Mercedes because of the pitiful overcharged I’ve paid at the Bloomington Illinois Mercedes

October 25, 2019

Ripped Off Went there for an emergency repair. Was overcharged and on top of that $65 of property was stolen from my vehicle. I called and tried to file a comp More

by Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cannot remember, was several people.
March 13, 2019

Grossinger Motor’s in Normal has the best customer service I had the best experience I’ve ever had at a dealership. I had high expectations of Mercedes Benz dealers. The Mercedes Benz dealer in Champaign’s cus More

by Reggie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam, Brett
July 30, 2018

Wonderful Experience at Grossinger Mercedes!! Great people!! The entire sales team at Grossinger Mercedes is amazing. I have never had an easier time purchasing a car. We recently bought a brand new Mercedes SUV More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cotton; Samuel Grebner
November 08, 2014

Excellent customer service and experience. Went to look for a used Mercedes and talked to Tyler. He provided excellent customer service and ensured that I got what I needed. Between Tyler and h More

by rgrfish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler and Jack
March 19, 2014

I tool my 2008 E350 for service for two campaign which one was a Mbrace Update. And also had them check for windshield wiper fluid nozzle not working. Mbrace wont work after the update and after calling B More

by axe123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David