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Mercedes-Benz of Boerne

Boerne, TX

Overview
Reviews
Vehicles
4.8
556 Reviews
Call Dealership (844) 650-7756
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31445 Interstate 10 W

Boerne, TX

78006

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Showing 556 reviews

June 16, 2024

Exceptional service from Lynda, if you go to Mercedes Boerne ask for Lynda you won’t be disappointed. More

by Mrodri511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda
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Helpful
June 16, 2024

Lost a long term customer that purchased around 8 Mercedes Benz. Found out due to a brake issue my vehicle was not certified. Paperwork indicated it was certified. Extremely disappointed in how ou More

by Burton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark
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Jun 16, 2024 -

Burton responded

1 Star review

Jun 16, 2024 -

Burton responded

Not even deserving of 1 Star.

Helpful
June 15, 2024

Good service except for service assistants who were supposed to fetch car. They were standing around talking, but would not help my service manager. After I waited 1/2 hour Ken Thomas finally went hims More

by ljo_go
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Thomas
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Helpful
June 13, 2024

The service advisers are very competent and courteous, especially Lynda!!! She helpers with making good choices for our C300. More

by vinny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda de la Cruz
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Jun 14, 2024 -

Mercedes-Benz of Boerne responded

Hello Vinny, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
June 13, 2024

Customer friendly and very professional Crack in windshield fixed while I waited. Washed car and finished in a timely manner. More

by roger.robles8626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Espino
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Jun 14, 2024 -

Mercedes-Benz of Boerne responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
June 13, 2024

Mercedes Benz of Boerne has consistently provided the best service in both sales and service. I highly recommend them to anyone looking for a new vehicle. More

by KLWTX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Vick
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Jun 14, 2024 -

Mercedes-Benz of Boerne responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Helpful
June 12, 2024

Service department is always ready for my car, With the help of Linda De La Cruz, and all the personal at my service. More

by acbelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda De La Cruz
Report | Print
Jun 14, 2024 -

Mercedes-Benz of Boerne responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Helpful
June 09, 2024

Great experience. Eric was technician and Mark was the service advisor. Good job and very through! More

by Mark Gregg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark and Eric
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Jun 10, 2024 -

Mercedes-Benz of Boerne responded

Hi Mark, we're happy to hear you had a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 08, 2024

My Service visit at the Sprinter department was an easy experience, from check in to check out. They were also some last minute items that I phoned in after check in. James and his associates were very pro More

by Mpickard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Patsch
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Jun 10, 2024 -

Mercedes-Benz of Boerne responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Boerne! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
June 07, 2024

Mark de La Fuente is a great Service Advisor who always takes care of the issues the first time. Staff are very nice. More

by Dave M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark dela Fuente
Report | Print
Jun 09, 2024 -

Mercedes-Benz of Boerne responded

Hi Dave, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
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