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Mercedes-Benz of Boerne

Boerne, TX

4.8
556 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 556 reviews

June 06, 2024

Mrs Lynda was really nice and caring she explained everything very clearly made my trip easy More

by Antonio Zaragoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda de la Cruz
Jun 08, 2024 -

Mercedes-Benz of Boerne responded

Antonio, we're happy to hear you had such a positive experience with Lynda! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 05, 2024

Detailed inspection with video offers clear and thorough explanation. Ms. De la Cruz, our Service advisor offers timely and detailed updates with priority options to understand severity. More

by jsiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda De La Cruz
Jun 07, 2024 -

Mercedes-Benz of Boerne responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Boerne

June 05, 2024

The first time I went to Mercedes of Boerne was with an slk350 that wasn’t purchased at the dealership. The service department was the very best at how they made you feel. Since then Linda has taken excell More

by erpeeples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Delacruz Albert Perez , Tumay Olivia
Jun 07, 2024 -

Mercedes-Benz of Boerne responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 04, 2024

We have enjoyed and always prefered purchasing our cars from Nora at MB of Boerne. Nora is very professional and has sold us every car we have bought over the years. She always makes us feel like a priorit More

by Nicole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nora Guizar-Weedman
Jun 07, 2024 -

Mercedes-Benz of Boerne responded

Nicole, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

June 04, 2024

Cater to their customers. I always receive a thorough review of my car issues. Professional service ALWAYS! I'm totally confident when I get my car back on the road after m More

by Gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda Delacruz
Jun 07, 2024 -

Mercedes-Benz of Boerne responded

Hi Gloria, we are so happy to read such a great review about Mercedes-Benz of Boerne! We hope you have a great day!

June 03, 2024

Linda was not helpful with helping me figure out an issue with Calliber Collision Luxury. It felt like her friendship with the team there was more important to her than helping her customer. It was not until More

by Chelsea Casanova-Alaniz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Linda Delacruz and Nichole
Jun 03, 2024 -

Mercedes-Benz of Boerne responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jun 05, 2024 -

Mercedes-Benz of Boerne responded

Chelsea, Thank you for sharing your feedback about the issue with the censor with us. We are committed to addressing your concerns with the utmost seriousness and conducting a thorough investigation. Kevin Boles our service director, will reach out to you soon to gather more details and offer assistance wherever possible. Should you require immediate support, please feel free to contact me. Neil Potter General Manager npotter@mbboerne.com

June 01, 2024

Came in for services and the main things I wanted looked at got ignored so the tech could upsale me on parts I didn’t need! Dave sent a video that quickly rushed through things that need to be fixed, only More

by senecalocklear77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lynda
May 31, 2024

My experience with Guy Vick at Mercedes Benz of Boerne was fantastic! The entire process was smooth and easy! I was able to purchase the vehicle that I wanted with more bells and whistles than I anticipat More

by Vmrice1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Vick
Jun 02, 2024 -

Mercedes-Benz of Boerne responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2024

Appreciate the good timely service along with a video review on things needed to fix it. More

by KRUCKER110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Jun 02, 2024 -

Mercedes-Benz of Boerne responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2024

We have been customers of this dealer for many years. The best part of this dealership is Pat Enriquez…she absolutely is a priceless professional who skillfully coordinates everything for us when it c More

by Texasaggie612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Enriquez
May 31, 2024 -

Mercedes-Benz of Boerne responded

Thank you for your continued loyalty. We appreciate your kind words about Pat and her exceptional service. We also wish Allen a happy retirement and thank him for his years of dedication. Your safety is our priority, and we're glad our team has provided you with safe and comfortable journeys. Thank you for your support.

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