Mercedes Benz of Bonita Springs - Service Center

Great! Excellent customer service! Great dealer, I’m highly recommend this place! Very polite people, price was fear, I love the way car wash is free! Excellent customer service! Great dealer, I’m highly recommend this place! Very polite people, price was fear, I love the way car wash is free! More

First class We went to buy our car here because of their reputation. The customer service is excellent and the first class service department drew us to the deale We went to buy our car here because of their reputation. The customer service is excellent and the first class service department drew us to the dealership More

Flat tire I had a flat tire late at night. The next morning I called Geoff at Mercedes. He called roadside assistance. They could not have been nicer he put on I had a flat tire late at night. The next morning I called Geoff at Mercedes. He called roadside assistance. They could not have been nicer he put on mydonut and then followed me to Mercedes. Geoff was waiting for me. It was a great experience More

replacing a piece of the front bumper area Had to schedule this work twice because they either did not order the part or sold the part that was order even though we made the appointment three w Had to schedule this work twice because they either did not order the part or sold the part that was order even though we made the appointment three weeks in advance of arriving to have the service completed. More

Exceptional staff.....dedicated and professional I leased a 2018 GLA 250 SUV.... My sales associate was Colin Grindley. Colin could not have been more helpful. He certainly knows his product I leased a 2018 GLA 250 SUV.... My sales associate was Colin Grindley. Colin could not have been more helpful. He certainly knows his product and took his time to educate me and my husband about the car I was leasing. I had the car for two weeks and had a significant problem arise. The car just lost power. The service department did an outstanding job of swiftly locating the problem.,.taking a picture of same so they could explain the situation to me. Everyone I came in contact with during this ordeal were very professional, very reassuring and very respectful. The car runs beautifully and I am enjoying having it. I would not hesitate to encourage anyone who is interested in a Mercedes to go to Mercedes Benz of Bonita. It is a lovely, state of the art, dealership with exceptional personnel. More

Wonderful Excellent customer service! Staff is friendly, competent and accommodating. Location is convenient, esthetically pleasing and the snacks are great, as Excellent customer service! Staff is friendly, competent and accommodating. Location is convenient, esthetically pleasing and the snacks are great, as well. would highly recommend this dealership. More

Great service experience Was able to get a service appt quickly which was very important as we have only one car in FL. No loaner was available and so happy car repair was don Was able to get a service appt quickly which was very important as we have only one car in FL. No loaner was available and so happy car repair was done while we waited. More

Warranty repair was completely accomplished to my satisfacti Good esperiemce working w/this dealership. Professional staff throughout . Have recommended a friend who has purchased Mercedes 2014 conv E350. I r Good esperiemce working w/this dealership. Professional staff throughout . Have recommended a friend who has purchased Mercedes 2014 conv E350. I recommended he work w/Frank Deluca who was our salesperson More

GEOFF KALEAL is NOTE WORTHY!! My Service manager was extremely polite, courteous and very helpful. The dealership is beautiful and ergonomically sensitive. Nice to see that a d My Service manager was extremely polite, courteous and very helpful. The dealership is beautiful and ergonomically sensitive. Nice to see that a dealership takes pride in the type of people that work under their umbrella. So far so good! A shout out to the parts department gentlemen. I have visited there frequently and appreciate them and there ability to get the correct part to me! More

Service work and recall work on power steering. Geoff was very professional and made our visit a pleasure. He also stayed in touch and kept us informed as the recall work was going to take a little Geoff was very professional and made our visit a pleasure. He also stayed in touch and kept us informed as the recall work was going to take a little longer than originally planned. More