Superb in every way. First visit to the dealership with a couple questions. Nate was polite, engaging, and knowledgeable, and obviously committed to performing his role at the highest level. We will be servicing here from now on.

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I recently purchased a used 2004 Mercedes-Benz C230 from Mercedes-Benz of Chandler. As a first time car buyer I was completely green to the experience of dealing with test driving cars, asking questions, financing options and car salesmen. I jumped right in going to multiple dealerships, test driving all makes and models and working with a wide variety of salesmen. There is a reason I went to and will go back to Mercedes-Benz of Chandler. Jeff Holder was amazing! He understood my hesitations and walked me through the entire process, even staying past standard hours. He went above and beyond any of the other salesmen at the other dealerships that I visited. I may have bought a used car, but I was treated like I had just purchased the top of the line model. I am positive my car with last me quite some time, but when it is time to buy a new car I will go back to Jeff without question. Additionally, as I had never financed a car I had many question about the entire process. Vicki Kovalcik was great explaining everything and answering all of my endless questions. Both Jeff and Vicki are exemplary employees and I give them the highest praise.

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Terres and Vicki worked extremely hard to make sure I was a satisfied and happy customer! They have succeeded and I'm very happy and told them both I will be a customer of thiers for life!! I was not in the most favorable situation and they found a resolution! Great team of ladies, I will definately provide referrals!

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WE HAD A GREAT EXPERIENCE TODAY AT CHANDLER MERCEDES. TERRES WAS GREAT, NO HARD SELL. I HATE GOING TO A DEALERSHIP WITH MY HUSBAND. HE HATES TO BE PUSHED. BUT EVERYTHING WENT SMOOTH TODAY. WE WERE ABLE TO TAKE OUR TIME, AND MAKE A CHOICE WE ARE HAPPY WITH. EVERYONE INVOLVED WAS GREAT!! THAT IS WHY WE COME TO CHANDLER MERCEDES FOR OUR CARS......

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We have never leased a car before so we were looking for some details. We went to two other dealerships before going to Mercedes Benz. Jeff sat down with us and explained in simple detail how it works so that even we could understand. His approach, knowledge of the product and service they provide are FIRST CLASS. It was a pleasure doing business with him and at no time did we feel pressured to buy.
(can't say the same of the other two). Thank you Jeff Holder and the entire staff at Mercedes Benz of Chandler. We love our new E class and will be back to lease the next one.


P.J.

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After locating a vehicle I was interested in at MB of Chandler, I searched the internet for reviews. After finding DealerRater, the ratings of MB sounded almost too good to be true given previous experiences with other car dealers. The initial transaction was conductd via phone to be consumated after a visit and inspection of the vehicle. After visiting MB, I found the ratings to be largely deserved. Starting with Jeff Holder, I found the staff to be friendly, professional and respectful. The General Manager even came to the floor to introduce himself and thank me for the business. There was no pressure or games played. Great follow through. As example, the manuals for the car were not in it when picked up. Several days later, as promised, Jeffrey located them with the original salesman who took the vehicle in on trade and he fedex'd them to me. I couldn't be more satisfied with the car and the experience. Anyone who might be dissatisfied is probably impossible to satisfy or unreasonably demanding. I might add that I chose not to visit another dealer, even though they had a desireable car, based on too many negative ratings on this site.

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Always gets the job done and is very personable. He even apologizes for mix-ups that aren't his fault. The price he quotes is always what I end up paying. They're honest folks here.

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I recently purchased a SLK55AMG from Jeff Holder sight unseen. I have to admit I was a lttle nervous about purchasing a car that I didn't get a chance to see and test drive. Jeff made the entire process seemless and in the end the process was actually easier than purchasing the car from a local dealer. Jeff provided tons of pictures and the complete service history of the car which made me feel at ease.
The car arrived in immaculate condition, and exceeded my expectations.
I also dealt with Jose in finance who was also easy to work with and promptly returned phone calls and emails.

I look forward to my next purchase and value the relationship made.

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Terres Martori now works at Mercedes Chandler and I have bought cars from her in the past so when I found out that she was at Chandler MB I was thrilled. The management team is professional and worked great with me! Gary

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Very friendly and helpful staff. Clean, modern, comfortable facility. Both Terres and Vicky went out of their way to make us happy with our purchase and financing. The vehicle was detailed nicely at delivery. I would recommend this dealership to friends and family.

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