Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Chantilly
Chantilly, VA
677 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 677 reviews
June 05, 2026
Great experience buying our Mercedes. The salesman was knowledgeable and did not rush us despite it was getting close to closing time. Everything was explained to us and it went smoothly. The salesman was knowledgeable and did not rush us despite it was getting close to closing time. Everything was explained to us and it went smoothly. More
by MonikaSirko13
Employees Worked With
Art, Nick Spahic
June 02, 2026
Excellent experience at Mercedes‑Benz of Chantilly. Zabed Chowdhiry provided outstanding service—honest, knowledgeable, and incredibly helpful. My used car was in perfect condition, and the entire proc Zabed Chowdhiry provided outstanding service—honest, knowledgeable, and incredibly helpful. My used car was in perfect condition, and the entire process was smooth and stress‑free. Highly recommend Zabed and this dealership. More
by MB Experience
Employees Worked With
Zabed Chowdhury
May 29, 2026
Nick Spahic was a pleasure to work with from initial meeting, putting together various options, to closing deal and after. He listened and took the time necessary to meet requirements. meeting, putting together various options, to closing deal and after. He listened and took the time necessary to meet requirements. More
by Rosindler
Employees Worked With
Nick Spahic
May 24, 2026
Simon was able to help me find a hood price but the other individual we were working with was not helpful. Ever since I have bought the car I have not heard from anyone other than to ask me about the car ins individual we were working with was not helpful. Ever since I have bought the car I have not heard from anyone other than to ask me about the car insurance. I requested information on payment and still have not heard back, which gives the impression that once you buy the car no one cares anymore More
by docjalal
Employees Worked With
Simon, Sodik Lawal
April 30, 2026
Polite professional staff. No haggle seller , I prefer negotiating but their prices are reasonable. Simon and Art are recommended No haggle seller , I prefer negotiating but their prices are reasonable. Simon and Art are recommended More
by 2moremiles
Employees Worked With
Simon sales, Art finance
April 29, 2026
Customer service oriented, respected customer choices, recommended car based on our requirements. Did not aggressively market options and services, very friendly environment. recommended car based on our requirements. Did not aggressively market options and services, very friendly environment. More
by gpratapg
Employees Worked With
Nick Spahic, Zabed Chowdhury, Prince Addy
January 25, 2026
I could not be less satisfied with the car buying experience from Mercedes Benz of Chantilly. The dealer made a mistake in registering my car. When I learned of it, I contacted the dealer, they con experience from Mercedes Benz of Chantilly. The dealer made a mistake in registering my car. When I learned of it, I contacted the dealer, they confirmed it was their mistake but asked me if I really needed what I'd originally requested (as specified in the purchase agreement) as it would take a lot of work to correct. I told them I wanted it as purchased. I had to escalate to the General Manager, named [ironically] Prince Addy. He called me and said he was working this personally and would ensure it was resolved promptly. It has been over 4 months now and they have not resolved the matter, and they only seem to take action when I reach out to check status. Their interest and concern for you ends the moment you purchase the car. Once they are paid, they are off to exploit the next customer. NEVER BUY FROM THEM! More
by dissatisfied customer
Employees Worked With
Prince Addy
October 03, 2025
​Sales was not engaging at all and had a "couldn't care less attitude". Sales couldn't be bothered to return any of my calls/inquiries, even after multiple follow up with their Call Center Rep, Avery Jones less attitude". Sales couldn't be bothered to return any of my calls/inquiries, even after multiple follow up with their Call Center Rep, Avery Jones. Such a turn off! If Sales was supposed to wine and dine you until they take your money, I can only imagine how HORRIBLE their Service Department will be once the car needs service/repair! We took our business somewhere else. More
by Hunter
Employees Worked With
Avery Jones
