Mercedes-Benz of Chantilly

Worst experience i've ever had with mercedes benz dealer Worst experience i've ever had with mercedes benz dealer in the entire nation... i had an appointment for servive on monday (8:00 am) got there on Worst experience i've ever had with mercedes benz dealer in the entire nation... i had an appointment for servive on monday (8:00 am) got there on time...checked in. and haven't recievd a call till 3:00 pm telling me my car did not make it to the mechanic, next day..no call till 3:pm still nothing new...their excuse was oooo you have a loaner car not to worry...3rd day..i went in got my car (not fixed) and left... would you think i will ever ever go back again?... More

We had a very positive experience buying our C300 4Matic from Jennifer Chang. From our first visit until the eventual purchase of the car, Jennifer was; friendly, timely, knowledgable, and trustworthy. I w from Jennifer Chang. From our first visit until the eventual purchase of the car, Jennifer was; friendly, timely, knowledgable, and trustworthy. I would do business with her again recommend her to my friends and family. Thank you Vincent Circosta More

Very professional, friendly, and thorough. Explored all alternatives until the right combination was found. Both Ms. Soska and Mr. Ahsan were very respectful and efficient throughout the entire transactio alternatives until the right combination was found. Both Ms. Soska and Mr. Ahsan were very respectful and efficient throughout the entire transaction. I very much appreciated their dedication to making this deal happen. More

I have been looking for a used car for a while that would be realiable with low miles but for a low price. Freddie Hamad was a great sales representative who took fantastic care of me and was able to work wi be realiable with low miles but for a low price. Freddie Hamad was a great sales representative who took fantastic care of me and was able to work with me and sell me the car I have been looking for. I would definately recommend this dealership and Freddie Hamad as your sales representative. He was very friendly, eager for your business, and easy to work with. This was my first car purchase ever and I had a unbelievably great experiance at Mercedes Benz in Chantilly. The service was so good I will most likely buy my next car from them. Thank you again for your business Mercedes Benz of Chantilly. More

The Chantilly dealership is located in a nice and new area. It is clean and welcoming. The salesman was knowledgeable, friendly and not pushy. He explained the specifics and numbers well. He was willing area. It is clean and welcoming. The salesman was knowledgeable, friendly and not pushy. He explained the specifics and numbers well. He was willing to sell us what we wanted even if he had to bring the car from another site. We negoatied the price and the manager helped in finalizing the deal with a car from their site. More

I just purchased a new Mercedes M 350 from this dealer, on CHristmas Eve. The salesman was Freddie Hamad, who accommodated everything I asked for and more. I especially appreciate the great customer servic on CHristmas Eve. The salesman was Freddie Hamad, who accommodated everything I asked for and more. I especially appreciate the great customer service, and the professionalism of everyone in the dealership. More

This dealership is in a great location ,no traffic lots of parking. The showroom is new as is the dealership. The entire staff was well informed and very friendly. My salesman Freddie Hamad helped me throu of parking. The showroom is new as is the dealership. The entire staff was well informed and very friendly. My salesman Freddie Hamad helped me through the entire process of choosing the right vehicle. I took several test drives in different MBs all with no hassles. I was very pleased with the experience. More

Throughout the many car buying experiences I have had, my most recent experience at MB of Chantilly was by far the most refreshing. Ms. Chung was not only professional and pleasant to deal with, she asked s most recent experience at MB of Chantilly was by far the most refreshing. Ms. Chung was not only professional and pleasant to deal with, she asked several pointed questions and anticipated several of my resulting actions and questions - which helped the process flow efficiently and quickly. I was not prepared to make an immediate decision and she respected my time. This allowed me to collect my thoughts and come back the same day with questions that she immediately answered and we were able to get to a workable price and I returned to the dealership to close the deal that afternoon. When I arrived back to the dealership, all of the paperwork was initiated, the finance paprework was prepared and ready to finalize. I then sat with Mr. Ahsan who methodically and effeciently moved through the various optional coverages and closing paperwork. I have purchased three vehicles from MB of Tyson's which closing processes took considerable time and were extremely inefficient - and exasperating to me as the customer. This purchase with Ms. Chung was, by far, one of the most efficient and pleasurable car buying experiences for me - and I do attribute that to dealing with people that are knowledgable and really seem to enjoy what they are doing. I want to thank both Jennifer and Waleed. More