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Mercedes-Benz of Chesterfield
O'Fallon, MO
183 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 183 reviews
August 28, 2025
They are quick in their work and they have good customer service . They care about customers needs service . They care about customers needs More
by Ese Enyamuke
Employees Worked With
Michael and Amir , Dave Collins, Matt Althage, Tom Burtelow, Bret Donaldson, Adam Bader, James Winston, Tim Wells, Patrick Kellermann, Tom Gibson, Denise Ligon
August 26, 2025
Professional and knowledgeable sales consultants. Very good inventory of vehicles. Easy to get an appointment. Was able to get a great deal on a new vehicle and reduce my monthly payment. Very good inventory of vehicles. Easy to get an appointment. Was able to get a great deal on a new vehicle and reduce my monthly payment. More
by Zayed
Employees Worked With
Amir Ashour
August 25, 2025
Service Manager (Adam) was outstanding. Brought my wife’s car in for service and everything well very smoothly during drop off, while I waited around, and when everything was wrapped up. Brought my wife’s car in for service and everything well very smoothly during drop off, while I waited around, and when everything was wrapped up. The crew up there did an amazing job. More
by SMarshall81
Employees Worked With
Adam Beckman
August 23, 2025
1. I was told I would receive a call about the recommended service. No call. Contacted them at 3pm 2. Received a text at 3:40 stating my car was ready for pickup. Drove 25 minutes to dealership recommended service. No call. Contacted them at 3pm 2. Received a text at 3:40 stating my car was ready for pickup. Drove 25 minutes to dealership, then told car was in wash, and would be done in 15 minutes. Car actually was ready 40 minutes after arriving. 3. On way home noticed that a sensor had been left attached to the key fob, necessitating another 15 minutes back to the dealership. More
by Gary
Employees Worked With
Not known
August 05, 2025
Purchased a vehicle and had it shipped to my doorstep. In addition, the team obtains the license plates for you! Love being able to skip the registration process! In addition, the team obtains the license plates for you! Love being able to skip the registration process! More
by Shannon
Employees Worked With
Marc Young
July 31, 2025
My Mercedes-Benz S-Class was damaged at the authorized service center—specifically, the front bumper. That was only the beginning. The transmission kept failing despite multiple visits to the service cent service center—specifically, the front bumper. That was only the beginning. The transmission kept failing despite multiple visits to the service center. Eventually, they replaced it, but even after that, the vehicle broke down twice on the road. After sharing my honest experience with a 1-star review on Google, the service manager told me that unless I remove the review, they would no longer provide service to me. My answer is clear: No, I will not remove it. I never expected this kind of treatment from a brand like Mercedes. I’ve decided to sell the vehicle and switch to a different brand. The entire experience has been truly unbelievable. More
by ozkan
Employees Worked With
AJ Calandro
July 18, 2025
My wife and I visited Mercedes of Chesterfield looking for a used luxury small SUV within a specific price range with certain features. Justin was quick to greet us and immediately began searching their s for a used luxury small SUV within a specific price range with certain features. Justin was quick to greet us and immediately began searching their stock and beyond to find us exactly what we were looking for. Everyone was extremely friendly, welcoming and helpful in obtaining our new vehicle. We had a great experience and highly recommend Mercedes of Chesterfield. More
by costermeyer
Employees Worked With
Justin Vega, Calmer Rude and Chad in Finance
